This generator replaced a previous unit that had been struck by lightning. Love everything about it but it is louder than the previous generator. Not a fan of the additional noise but other than that, it's great.

This product is a comfort to a person living alone with few mechanical skills. It just does what it's supposed to do when it is supposed to do it - without supervision! Wheee!

I wanted a product that was worry free, maintenance free, and proven totally reliable without question. From my point of view, the only option was to go with the best, so Generac it was ... and I have not had a moment of worry since.

Only thing I can say since I haven't had to use it, I have never seen it come on for a test like on the commercial. I didn't know I would have to pay a yearly maintenance fee but I do want to make sure it's ready to go when needed.

Having finished installation the day before hurricane Matthew, I was relieved when the local power went out for several hours and my generator kicked right in and ran everything like normal for the whole event.

Product stopped working as expected. Red light come on and defaulted with message of off due to over cranking. Servicemen was called and he got it working.

unit has a hiccup when ac turns on only a 4 ton unit 'back fill on install has ank;le breakers exsisting gas line was damaged not repair to code.back fill on gas line has a few ankle sprains in holes .gas lione wasw not taped as per code????

I researched all kinds of generator and decided that general was the best one for what I wanted to use it for. I could not ask for anything more,it runs the whole house.

Installation was well done. Cycles every week at schedule time. Seems very loud--is it possible to damper the generator to suppress some of the noise?

Overall extremely pleased. Installed in one day as it said it would be and everything works perfect no Mess no fuss. Warrantyone did a great job very professional knows what they're doing.