Our Generac was installed new, at the end of February and we are really excited to have it. Although the power has not failed as of yet we feel more secure having the backup/emergency power. I have been disabled for 10 years now and having to lug around a portable generator only to run a fridge and furnace fan was getting very hard to manage for me. Now I can sleep a lot better knowing all that and more will be working as it should when commercial power is not available.

I am very satisfied with the unit itself, however I would never recommend the company used for the installation. They were the worst, most disreputable company ever (ACS Home Services of Tampa Florida) It took us 7 months to get it installed after signing the contract, and they demanded payment in full before they would even deliver the unit to our house after a $1,500.00 deposit at signing.

Good Product. However the gas connection adapter should not be shipped inside the side panel. The bolts hole in the side panel were not correctly aligned at the factory, making re-assembly of the side panel very difficult! Poor fit.

A strong storm came through our area a few months after moving into our new house and several large limbs tore down the power lines. We never lost power however most of our neighbors were without power for 3 days.

Very nice. Price/quality is good. Installation was easy enough. Only complaint was the electrical connections. I wish there had been an easier way to access the connection points. I can be done, but I'd like to have a word with the designer.

Just finished installing 2 days ago, so I have every confidence it will be there when I need it. The unit looks great and the installation & test went well. Compact yet capable of powering my whole home with the ATS.

We installed our generator on our new home for reliability and peace of mind , I didn't want my wife and kids to worry about being in the dark if we lost power during one of the many storms we get here in Oklahoma, we love our generator!

Having finished installation the day before hurricane Matthew, I was relieved when the local power went out for several hours and my generator kicked right in and ran everything like normal for the whole event.

Could not be more pleased with the machine’s performance and quality. The support at the toll free number is also top notch! Thanks Generac for providing a great product that truly gives me peace of mind knowing I’m covered in a power outage.

I wanted a product that was worry free, maintenance free, and proven totally reliable without question. From my point of view, the only option was to go with the best, so Generac it was ... and I have not had a moment of worry since.