This was our first purchase with Generac and couldn't be any happier with the entire process. From answering questions about the products to receiving delivery, it couldn't have been any smoother. Great value for the price! Generac staff were very helpful and professional!

Last year we had a very bad winter for power outages. My husband was very sick and got very upset every time I had to carry 5-gallon cans of gas to the house for our old generator. My brother in Ohio had had a Generac generator installed and loved it's ease of operations as he has MS. We decided to go the same route. The week it was installed my husband died, he never saw the finished job. Two weeks later we lost power and it worked great. It was one of the best things we ever did. It also adds a great selling point when I go to sell. In our area we have power losses many times a year, some times for weeks..I also found out we have one at work now,too............ Thanks Generac..

We thought about getting a generator for many years but it seemed like a lot of research and a lot of money. After 20 years we finally put one in last spring. It was a considerable investment but so far we are pleased. Ours comes on every Wednesday morning and does the trial automatically which gives us some confidence. We've only had a few brief electrical outages and it did come on as needed but wasn't needed for a long time. When a larger outage occurs I feel confident that it will work and that our home can be the gathering spot for those without electricity.

We actually haven't had to use it for an emergency yet but we had an ice storm recently and we weren't anxious about the power going out because we had this generator. I am glad to see the design changes in the newest model because my electrician said this was tough to hook up the primary feed wires.

Since building our house 2 years ago and installing a 22Kw Generac from the beginning, we have had 1 hurricane, several tornadoes watches/warnings, cars hitting electric posts, and "maintenance" from the electric company which cause our neighborhood to be without electricity for hours, even days, but not us. Our Generac system fired-up every time with a smooth transitional period that lasted less than 1 minute.

All weather conditions vary, yet the New England winters can play havoc on the power grid. Even though we are on the grid, we are a few miles away from the main lines, and we would lose power 3-5 times per winter season, from 1-2 days in duration. One day is not so bad, and makes the family actually spend time together, but 2-3 days of no heat, etc. becomes a little challenging in this electronic age. The Generator crossed that gap and provides whole house power during the storm even. On Natural gas (in my case) I'm not worried about Gasoline or Diesel, It auto starts, alerts me on it's performance, provides all the necessities and was well worth the investment. It's January, and we have already had three power outages, although they were only a few hours in duration, the generator would kick right in and provide a normal living environment while the crews fixed the lines. Would I do it again? I should have 5 years ago!.

We purchased this unit because our house is all electric with baseboard heat. It was installed the beginning of May and we had our first power outage the first of June and the unit worked as advertised .It came on in about 2 minutes of the power going off and remained on until the power came back on.

My unit was installed in March 2016. Other than the weekly exercise period, there have only been a few times when the generator kicked in due to loss of power. There has been no problem with almost immediate replacement of power. There has been no failure to kick in. I'm very satisfied and happy with my purchase and dealer/installer.

I have had the 22KW Generac Generator almost a year now and has worked great when the power went off on several occasions. Living in a new neighborhood we have had outages do to construction in the area. The latest one was for about 5 hours, the generator did the job of keeping my house powered. The only way I knew it was running was it sounded like someone was cutting my back yard with a lawnmower. I highly recommend this generator for your whole house needs. I gave a 4 star on value for price not for the generator, but the installation cost.

The installation was a fire and mechanical hazard. 1. Putting the garage door down ripped the wires down causing the door to get stuck. 2. The garage door spring cables rubbed on the power lines - creating a fire hazard. The installation is being redone. I may change my review after the problems are corrected.