Skip to Main Content
Sams Club
Sams Club
Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,049 ratings3,048 reviews
  1. 5 stars86% (2,637)
  2. 4 stars9% (272)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

Member photos

  • +44 images
Sort by |
Showing 2,231-2,240 of 3,048 reviews
Sep 8, 2021
CDurbin
5 out of 5 stars review

Quality and a name you can trust

I'm an engineer for the DoD and we have been using Generac products for years on our builds so I know first hand the quality and dependability. We've only had our home unit for a few months now but it's nice to have that peace of mind should a hurricane or storm come our way. Definitely worth the investment.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Jun 24, 2023
Connie
5 out of 5 stars review

Impressed by the generator

Slick appearance, tad loud but it was expected..Bracket heating air put it in, was kept informed throughout process went thru all the features of it after they got done..had researched various generators and companies who installed..peace of mind during outages.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Mar 5, 2021
Smash41
5 out of 5 stars review

No more lost food and electronics, just peace of mind

The whole house generator works exactly as advertised. The available whole house surge protector from SPS is wonderful. I can now get rid of all the other ones scattered around the house protecting various electronics. Specialized Power Services is customer focused and did an excellent job installing and explaining its features. Two refrigerators and a chest freezer no longer are a concern when the power goes out from falling trees and best yet - our spa is useable. No more gasoline powered generator, attaching it in the rain or snow, to run some products e.g. furnace and a few selected items.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Oct 27, 2020
Jim
5 out of 5 stars review

Why can't you pair this up with a powercell

This isn't a review. It's a question. Suppose you have a generator running for your whole house, but at night you just have a couple of night lights on or you want all your clocks to not reset, so you would have to run your generator 24/7 and waste propane/gas just to trickle a little electricity. Why can't they pair a generator up with a power cell, then the generator can run full bore for an hour or so to charge the batter cell and then turn off. When the batter gets low, the generator turns back on. In this way you don't need to choose between all on or all off. This is what I'm waiting for before I buy. Any ideas?

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Jul 22, 2020
GKen
5 out of 5 stars review

Great Product

My full installation was completed today Jul 22nd, and everything functioned properly. The generac system started when the powered was disconnected and was tested twice. I had questions about the WIFI setup and called the support number for help and Jeff, from Generac support, walked me through all the steps and answered all my questions. Great customer support that is friendly and knowledgeable. We now have the peace of mind that when a power outage occurs, even for days, we will have total house power backup.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Jan 18, 2022
RevNick
5 out of 5 stars review

Keeping my lights on.

I just today had Serial Number: 000000003010512219 Unit Description: 22KW/999 GUARD-NO T/SW AL installed at my home I got the unit from local provider here in Houston, TX Wired Generators I was impressed with the workers that did the installation and being powered by natural gas I do not have the worry of filling a gasoline tank or change out a propane tank. I was also pleased with the low noise level when it was running. Last year I was without power for 11 days during freezing cooled weather and being on the Gulf Coast have hurricanes to deal with as well.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Jul 13, 2023
Chuck1213
5 out of 5 stars review

Haven't had to use it yet, but I'm sure it will come this fall or winter.

The start up to test the generator was flawless, it took only a couple of seconds and we had power in the house. The installers were fantastic from Washington Generators. I would recommend them in a heart beat, they were that good. I feel much more relieved now we don't have to have power cords running all over the house.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Dec 9, 2021
LOBY
5 out of 5 stars review

A long and positive relationship with Generac

I have had a long history with Generac emergency power systems from my 40 years as a General Supt of Power Operations in NYC Transit. Our crews started using portable trailer mounted units to supply critical power to train signal circuits and other necessary power needs in our substations. The reliability of these machines made a positive impact on Transit by reducing train delays and ensuring the people of NYC experienced as little delay as possible, in their commuting during local power outages. Knowing this, when I retired and moved to rural Hubertus Wisconsin, Generac was my first and only choice when I decided to have emergency power installed. My new unit is quiet and now, with winter storms looming, I guess it will get a workout when needed. I am talking on Amateur radio each day, and several "hams" have started the process of having Generac systems installed in their homes. One fellow in Connecticut was fed up with the days and yes, weeks, long outages so he purchased his Generac which is to be installed very soon. I guess one can say we are satisfied customers and are thankful for the quality products offered by your company!

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Jan 24, 2022
Deb67
5 out of 5 stars review

Installed today

I can't attest to it really working yet as we just had it installed today but all tests worked. My review is for Banks Construction! What a great team of people. They worked in inclement weather to get this in and we greatly appreciate their professionalism and great work!

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Oct 3, 2017
Katherine
5 out of 5 stars review

Last thing I have to worry about

Since my husband passed away, there are so many things that I have to take care of or worry about. I would often worry about what I would do if the power went out. Since I live on a small farm, I need to be able to care for my animals. I did have a portable generator but I could never pull start it. And there was not an option to put on an electric start. Plus if I could get it started, then I would have to run extension cords to power things like the refrigerator or freezer or pellet stove for heat in the winter. I still couldn’t run my well pump to water my animals. So I decided to have a whole home generator installed. It was the best decision that I made. Now when the power goes out, I don’t worry about having to pull start a generator or what appliances to plug in or how long is the power going to be out for. It’s actually the last thing I worry about. Having the whole home generator gives me peace of mind. I LOVE it and would recommend it to anyone.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062