We just had this installed last week the 14th to the 17th . no power outages yet but we are ready now for them. It looks nice appearance wise . The only thing that scared the beegeebees out of me was we were told every other Wed it would turn on at noon for 15 mins BUT it turned on at midnight for 7 mins Wed night woke us up out of a dead sleep . So we do need to figure out how to change time on that . kind of comical we had a good laugh .

I got my generator installed yesterday. It works great and keep the whole house electricity to run. I got it from Suburban service Group. I would like to specially commend our two installers Bob and Louis. They were both very professional, courteous, and kind. They worked professionally, very clean, and patiently, answered all our questions. They came on time and they worked diligently. I could not have chosen a better generator and a better company to install the generator with.

Better than expected. I especially like the WIFI and the fact that the firmware is down loaded automatically. It would be nice to have some additionally functions such as the output load in Amps or KW. I hope to see some additional options in the future.

Just installed it yesterday, and waiting on the weekly run tomorrow. It is a great looking piece of equipment and appears to be of high quality. The start up technician was really very professional and went the extra mile to assure that it was installed correctly and safety conscience. He went the extra mile doing things that he was concerned about from the installation crew. I like in a neighborhood with multiple senior citizens age 60/93 and oour part of the neighborhood lost power multiple times last year from 8 hrs. to 14 hrs. So this is the reason I choose to install this unit. Also the Generac reputation is a standout for quality .

Our 24kw Guardian Generator was installed yesterday. Ordered in October but due to hurricanes in our state, all generators are on backorder. Our Generac installer arrived at 8am and was done by Noon. Had a certified plumber installing our NG line on site as well. Everything went flawlessly. Generator tested, ran everything in our home and is now in standby and online via Mobile Link. Purchased a 10 year warranty for peace of mind. We have had 2 hurricanes and a recent winter ice storm impact our power in the past 12 months......and we live in town! Now, we are ready for this season!

The Spring City Electric installation crew did an outstanding job. They were very professional in their approach and kept me informed throughout the installation process. The entire process took less than a day to install. Now I'm ready to tackle my first power outage! :)

I can't believe you sell a $4000 generator without the necessary 12V battery to make it work!! If, for safety reasons it couldn't be included in the crate, you could have provided a coupon for one at a store of your choice. This is ridicules'. I pour a slab, have the 800# unit set on the slab, have electrician link it to house and breaker boxes, go to set it up and discover I need a battery. Just can't believe this. Oh, and don't get me started on how you have a zillion different power supply boxes, most of which don't have a necessary cut-off switch included.

Shortly after the generator was installed, the power went out. I was just getting ready to leave for an important engagement, but my car was in the garage. I would not have been able to get out of the garage if not for the generator coming on and restoring power to the garage door opener. The power was out for almost 2 hours.

We have just had the generator installed so I am not able at this time to speak as to the dependable service of the generator. However I was most impressed with the service personnel at Platinum Electrical who installed the generator. They made the installation process a very comfortable one.Both my wife and I were grateful for the professionalism they displayed. They answered all our questions and confirmed in our minds that the purchase of the generator was the right decision.

Living in an area where we typically have 3-5 days per year where we are without power due to storm damage, having my Generac Guardian system with an automatic transfer switch makes my family and I feel secure knowing we will now have power during these events.