Accurate Power & Technology is a great company. The staff are friendly, courteous and provided status updates. Installation crew were on time and professional, keeping me abreast of progress and ensuring I knew the entire process and approved of how, where and training on unit before departing. I am very satisfied with the entire process from purchase to install.

We had the 22kW unit installed almost a year ago after suffering through 3 days of 95+ degree heat without power. The installation went very smooth. The electrical contractors were knowledgeable and easy to work with. During the past year the generator has performed it's weekly exercise cycle without a hitch. This morning we had our first power failure since the installation. The generator automatically kicked on and we had power after 15 seconds or so. Utility power was restored 2 hours later and the generator performed perfectly during the outage. The only issue we had was when the A/C kicked on the lights started pulsing and the generator itself was pulsing. I sent a text to our contractor and in less than 20 minutes the tech was here to adjust the NG flow/pressure. Great service! I highly recommend this product for anyone who wants peace of mind that comes with knowledge that you will have a continuous power supply when bad weather hits.

Our Generac has been installed for roughly a week. We haven't currently had the need for it. But any day now. Living in rural Louisiana, I expect that day will come soon enough. Very sleek looking machine that fit perfectly alongside our central H&A units. I know the distributor. His service & explanation was perfect and insightful. If we have any issues, I fully expect him to address them. We are beyond pleased with this Generac 24KW

We've had a Generac whole house generator for years, and when we built our new home, it wouldn't be complete without a Generac! The peace of mind you have knowing that in any loss of power, for any reason, you will never be without power yourself for more than the 10 seconds or less that it takes the generator to detect the power outage & get your whole house powered up again! No more spoiled food, no more heat loss, no more a/c loss, and for those of us on wells & septics - WATER! For those people with in home medical equipment - no worries! You're health & safety is secure! No home is complete without a Generac Whole House Generator! It's absolutely vital for peace of mind!

I am very satisfied with the product, but ... The installation manual needs to be re-written. It appears that everything is easy once the new owner has connected the device to his home network. FYI - not everybody has Internet or a home network with WiFi. The book says that if you don't have WiFi, go to their website, but the website asks for your serial number and then your SSID from your home network and will go no further. OK, call the 24/7 help line to get a super secret Activation Code. OK, but the work workflow tree doesn't include any reference to entering an Activation code. OK - just bumble along. The sequence of inputs don't follow what is in the book. At one point it demands that I insert my USB. What USB? There is nothing in the book about a USB. OK, just escape out of that. Stumble along, and things do eventually work out. They really need to hand a new generator and their installation manual to a capable first time installer and notice where he gets tripped up.

A 3-man crew came to install a 14kW 200amp Generac Model 7225. The work of the crew was fascinating as I followed how each step of the installation was done in an orderly manner. There was stone decor around the home that the crew had to remove in order to access the main power as well as an area for the slab foundation to support the Generac. Once the outside work was done in these areas, the stones were replaced as though nothing was ever disturbed. Downstairs, the electrical cord from the Generac to the Transfer Switch was neatly installed along with the Transfer Switch Box and it's wiring set up. When everything was installed and checked over, the technician explained how the Backup System will work in the event of a power outage. He demonstrated the System by shutting off the main circuit as the lights went out, but within in few seconds we heard the Generac start up and the Transfer Switch kick in supplying power to the house as the lights came back on! After explaining what happened, the tech switched the main circuit back on as though the main power was restored from the electric company and we heard the click of the Transfer Switch shutting down the Generac. All this within seconds! Quite impressive in my opinion!! Thank you, Generac and the professional crew doing a beautiful job!

Because we live in Connecticut where Eversource is a terrible supplier of power since every major storm knocks our power out for about 6 days, this unit has been very reliable since we had it installed in 2010. We have had three power outages of 6 days in that time, the latest from Tropical Storm Isaias which knocked out power for over 700,000 customers this past week. The generator started and ran for 6 days with no problems as it always has, powering 80% of our home with a steady, even supply of power. We have two propane tanks holding just over 200 lbs. of propane so the generator can run for 6 days without a refill. After six days we get the oil changed and the tanks refilled so it can go further, but usually right when we do that the power is restored. So this generator has been perfect for us. The unit has been hit by lightning once (we live on a 600 foot mountain on the top of it) so the motherboard has been replaced, and the engine recently needed to have its rubber oil seals replaced as it was leaking a little oil, but besides that the unit has held up tremendously well. If we need to replace it we will definitely buy Generac again as we have many times over saved a lot of money by not needing to go to a hotel when our power is out since we live on well water and without water - you cannot stay home very long even if you stock up on it.

Our Generac dealer and install crew was Lee Legler Construction & Electric, Yorkville, IL. Lee, Terry, Mia and Lee's installation crew were a pleasure to do business with. Lee's crew were very easy to deal with and was very professional, very detailed and thorough. From what I have been told is Lee and his crew install one Generac every day of the week. They were on time and immediately got to work with our installation. Very patiently explained how the transfer switch worked and cleaned up everything when done. I can absolutely recommend this business for your purchase and installation.

I haven’t had to use it yet, but I am sure that when the power does go out, I will be set to go. The team was wonderful from the first contact on the phone to the installers. Everyone is knowledgeable and patient and very helpful. All of my questions were answered and any hesitation I had has disappeared. I had a couple of questions after installation and the woman on the phone answered them all. Adams electric in WI did the installation and gets 5 stars.

Have piece of mind when winter storm warnings are predicted; don't want another experience like ice storm of 2009 where we were without power for weeks. Installer did a professional job at installation. Took extra time to install elevated surface so snow drifts won't restrict exhaust during run time. Looks great and runs on time, every time.