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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,057 ratings3,056 reviews
  1. 5 stars86% (2,642)
  2. 4 stars9% (275)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 1,331-1,340 of 3,056 reviews
Jun 9, 2021
Snakeman
5 out of 5 stars review

Great product and very reasonable price

Just recently purchased our whole house generator from Beacon Electric, to ensure power available during numerous storms and hurricanes on the Gulf Coast. Installation was completed within weeks of purchase by a very professional team. We had compared Generac against proposals for 2 other whole house systems and they provided best value for the money.

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Jun 21, 2022
Captain
5 out of 5 stars review

Works great.

Kent done a great from start to finish. He explained every thing from quoting to starting up and testing the generator. Alan ran the installation crew and workers and stayed with them the whole time they were installing the generator and transfer switch. Kent explained maint. For the generator and set up the free monitor that came with the generator and has it send progress reports to him and my iPad. He went out of the way to make sure everything in needed was took care of.

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Dec 5, 2022
Jim
5 out of 5 stars review

Power when you need it & great peace of mind

We live in rural area, known for electric utility random outages, so we decided to get ready for the next outage. Our 24KW generator with automatic transfer switch powers up our whole house; HVAC, water heater, range, oven, dryer, well pump, security system, lights, TVs, etc. We invited proposals from a couple contractors. We talked with a few of Balanced Electric's other customers and they gave us a thumbs up recommendation. Our project was done in about 8 weeks, and we're now ready for winter weather. Great job, well done Balanced Electric !

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Feb 10, 2019
myers127
5 out of 5 stars review

I am very pleased with the capabilities of this unit as a back up power sources for power outages

I became interested in the concept of having full backup during power outages for my home. I also liked the idea of an automatic system to do this. Generac has provided me with this alternative in a sensable, cost effective product which seems to completely fill my needs.

Review from generac.com
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Dec 26, 2017
TennesseePhil
5 out of 5 stars review

I feel so much more secure with my Generac

I hate losing electrical power — no heat or cooling, no lights, no Internet. In the past, I’ve lived in areas where power could go off for days. No more! I had a 22 kw Generac installed a year ago. The peace of mind it provides is priceless. When the lights go out, I count to 6, and I hear the generator start. Then I count to 15, and the lights come on. During the last year, we’ve had four multi-hour power outages. The Generac has never failed: Within 25 seconds, power is back on every time. I will never live without a whole home generator again.

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Jan 14, 2023
sstain
5 out of 5 stars review

UPDATED REVIEW ( STILL THE BEST GENERATOR ON THE MARKET )

LAST MONTH, CHRISTMAS EVE MORNING I BELIEVE WE HAD A VERY SERIOUS COLD FRONT COME THROUGH TENNESSEE, 18 & 20 BELOW IN SOME AREAS, AND FOR TENNESSEE THAT’S PRETTY MUCH UNHEARD OF. WE WERE HAVING ROLLING OUTAGES EVERY 30 mins. WAS SUPPOSED EVERY HOUR, IN EACH GRID, MY GENERAC WAS PREFORMING FLAWLESSLY, BUT I WAS STILL CONCERNED ABOUT OUR APPLIANCES, HAVING JUST BOUGHT THIS HOME BECAUSE OF THE FLOOD THAT HAD CAME TROUGH WAVERLY, TN. ABOUT A YEAR AND A HALF EARLIER, WE HAD LOST EVERYTHING AND HAD TO REPLACE WITH NEW IN THE NEW HOUSE WE PURCHASED, SO I WENT OUT TO THE A.T.S AND THREW THE BREAKER, AND OUR 18KW GUARDIAN SERIES RAN LIKE A CHAMP !!!!!! WE HAD TO REPLACE ABSOLUTELY ZERO APPLIANCES, OR THE 2yr. OLD CENTRAL HEAT & AIR UNIT !!!!!! I CANNOT SAY ENOUGH POSITIVE THINGS ABOUT THE GENERAC GENATOR AND THE GENERAC COMPANY, AS WELL A.E.C. LLC ( ALPHA ELECTRIAL CONTRACTORS LLC. ). THIS GENATOR SAVED US THAT DAY !!!!! I RECOMMEND THE GENERAC GENATOR TO EVERYONE, THEY ARE REASONABLY PRICED & A.E.C. LLC. Keith Geoff, AND ALL THE GUYS THERE, YOU WON’T FIND A BETTER GENATOR OR A COMPANY TO DO THE INSTALLATION ANYWHERE !!!! THANK YOU GENERAC & A.E.C LLC. !!!!!

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Sep 15, 2021
Pawpaw
5 out of 5 stars review

It appears to be easy to maintain

Just had my 24 kw generator installed last week. Installers were outstanding. Other than the start run it has not had the opportunity to perform under an emergency situation. I feel really great about this product. Would highly recommend it to anyone David Carpenter

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Dec 1, 2019
Dyerian
5 out of 5 stars review

Wonderful peace of mind

I live in an older subdivision built many years ago with above ground power running between large fenced yards. This means trees are never trimmed. A storm and we loose power. Wind? Power loss. A calm, cloudless sunny day? Those too thanks to squirrels not understanding transformers. It was late this spring after my third outage in two months, two over 24 hours, that I finally pulled the plug. Install of our 4022 wasn’t until September by Tek Electric, and as predicted the install kept the power stable for months. The first outage was the Wednesday before Thanksgiving, 20 minutes before we were supposed to get on the road for a 10 hour drive. Pre-generator, I’d have considered canceling the drive and at a minimum, pre-emptively emptied the fridge and freezer into the garbage since I had a neighbor putting garbage out on Friday. As it was, I just texted the neighbor and asked if he could shut the generator off for a bit to cool down if it was still running in 24 hours. I only needed the generator for just over 2 hours, which I was able to confirm down the road with MobileLink. A much more pleasant experience than either dumping my food or delaying the Thanksgiving drive.

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Jul 12, 2023
Wally47
5 out of 5 stars review

Quality generator that fills my needs.

This product is actually what we needed. We now feel comfortable that if the power goes off, we will be OK. My wife needs oxygen. and we cannot afford to lose power. I recommend Generac to anyone considering a whole house generator or any product available from Generac.

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Jun 4, 2020
Mikey
5 out of 5 stars review

Great Instation

The whole process was almost flawless. Installed two weeks ago. The installation crew was professional. Arrived on time. Crew was tow experienced installer and one trainee. Some issues with paperwork back in the office. 100% satisfied when the crew left at the end of the day.

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