My husband and I had a whole house generator installed in our new home. It has already been used, and everything worked as advertised. We have great peace of mind knowing our house will be functioning even if there is a significant power outage. The appearance of the generator is as it was shown, no surprises there.

Adding this back up generator system to our retirement home gives of great piece of mind whether we are home or out of town. We know that it will keep our home powered up due to storm, outage or whatever the cause and our food, heat, cooling, and essential devices will have power. We are now older and this investment means we will have everything we need power wise no matter the situation. All automated and worry free.

The 22kw carried the entire house. When we had it installed we ran the test and lit up the whole house and then ran the 220 submersible well pump and electric clothes dryer. The wife was very impressed. Although since the installation test we haven't had to run it under load, yet it does run itself weekly. I feel very confident knowing it is there and ready should the utility fail.

The installation was a fire and mechanical hazard. 1. Putting the garage door down ripped the wires down causing the door to get stuck. 2. The garage door spring cables rubbed on the power lines - creating a fire hazard. The installation is being redone. I may change my review after the problems are corrected.

In planning our new house, we knew we wanted a natural gas generator since we have somewhat frequent power outages in our area. It has been such a relief having our Generac. The way we had it configured, it's almost like there is no power outage when it happens. It's worked wonderfully so far and we're thrilled with it's performance.

We had a 22kwh unit installed this fall (2016) and everything went smooth. The contractors were great and we were able to qualify for the extended warranty (10 years.) One evening recently our power went out. I counted to about 15 and then heard the generator start. In another few seconds, the generator panel switched over to light up our house again. Perfect! We will be having the factory authorized installer out every fall to service the unit. I could not be happier with our decision to purchase this Generac unit.

We purchased the Generac system for our home about 6 months ago anticipating an active hurricane season in Hawaii. Luckily the hurricanes passed our remote island, but we did have several power outages due to high winds and downed power lines. One recently lasted 3 days! All of our refrigerated foods were not lost, we had lights in house and we were able to stay in touch with emergency news reports. We are very pleased with the efficient operation of our Generac. Best investment ever and have recommended it to all of our friends!

Last year we had a very bad winter for power outages. My husband was very sick and got very upset every time I had to carry 5-gallon cans of gas to the house for our old generator. My brother in Ohio had had a Generac generator installed and loved it's ease of operations as he has MS. We decided to go the same route. The week it was installed my husband died, he never saw the finished job. Two weeks later we lost power and it worked great. It was one of the best things we ever did. It also adds a great selling point when I go to sell. In our area we have power losses many times a year, some times for weeks..I also found out we have one at work now,too............ Thanks Generac..

The Wifi connection had to be replaced with a module that allowed for Ethernet connection cable. All customers I talked to tell me the same issue. The Wi-Fi will not connect and stay connected. When we have had shorter power outages, I would like the generator to wait at least 20-30 minutes before going back to Utility. It has to be much harder on the equipment going on and off too many times an hour. It has operated fine otherwise.

Having a Generac Generator is total peace of mind. Within 4 weeks of moving into our new home someone caused an outage in the area. Within 3 seconds of the power going out my Generac Generator came on and restored all electricity to home. When the electricity was restored the generator shut itself off. I no longer worry about the power going out in the winter.