Hello, thank you for your feedback.

Hi, thank you for your feedback.

Hello, thank you for your feedback.

Hello, we are sorry to hear about your experience with this protector. We advise that this product be laundered according to the care instructions on the label: Machine wash warm, non-chlorine bleach when needed, tumble dry on delicate/low heat 60+-6 C or 140+-10 F. Max dryer exhaust temperatures vary by brand. It is recommended that the lowest dryer temperature be utilized and that the item be removed when it is dry rather than when the dryer stops running, do not iron, ensure to dry protectors separately to avoid hotspots that could damage the integrity of the protector. Thank you for your feedback.

Hi Guera, we are sorry to hear that this mattress cover did not provide the type of waterproof protection you expected. If you would like a return or replacement, please bring or send the protector back to Walmart or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.

Hello, thank you for your feedback.

Hello, thank you for your feedback.

Hello, thank you for your feedback.

Hello Gabrielle, we are sorry to hear about your experience with this mattress protector. If you would like a return or replacement, please bring or send the protector back to Walmart or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.​