Hi, Debra. Thank you for sharing your thoughts about your LG Microwave. We’re delighted to hear that the sleek look and fast heating have impressed you and that the display is easy for you to read. It’s wonderful to know your new unit has made such a positive difference for you. To keep your appliance heating efficiently you should wipe down the interior regularly to prevent food splatter from absorbing energy. For more feedback or questions please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi Suzy, thanks for taking a moment to share your experience with us. We understand you’re enjoying your 1.8 cu. ft. Smart Over‑the‑Range Microwave model MVEM1825F, and it’s great to hear what a refreshing upgrade it’s been from your previous microwave. We understand how satisfying it is when a new appliance is both beautiful and efficient, and it’s wonderful to know this model has all the features you were hoping for—and even a few extras you’re loving already. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Hi there. Thank you for reaching out to us regarding your microwave. We're sorry to hear that your unit broke within 2 months. we'd like to see what we can do to help you. Please send us a private message on Facebook or Twitter @LGUSSupport and we'll be more than happy to assist you. Looking forward to hearing from you.

Hey there! Glad to hear you're enjoying your microwave overall! The backlit keypad would definitely be a helpful addition, and we appreciate your feedback—it helps us continue improving for you and the entire LG family. If you ever need tips or have questions about features, send us a private message on social media @LGUSSupport. We’re here to help! Hope you continue to enjoy your microwave! ^Diego

Hi Bruce, the good news is you can try a few troubleshooting steps at home without needing a technician. Please try the following: 1. Check Power Supply: Ensure that the microwave is properly plugged into a working outlet. You can test the outlet with another device to confirm it's functioning. 2. Inspect the Door: Make sure the microwave door is closing securely. If the door is not fully closed, the microwave may stop working as a safety feature. 3. Reset the Microwave: Unplug the microwave for about 5 minutes, then plug it back in. This can help reset the internal electronics. 4. Ventilation: Ensure that the microwave is properly ventilated. If it overheats due to poor ventilation, it may shut off automatically. 5. Check for Error Codes: If error codes are displayed, please refer to the user manual for specific troubleshooting related to those codes. If you still have any concerns after following these steps, feel free to send us a private message on social media at @LGUSSupport. We would be more than happy to explore additional options with you. ~Ivy

Hi, Duckpond. Thanks for reaching out. Hopefully you were able to get the noise of your microwave fixed. But should you have any additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly

Hi, there. Thanks for sharing your experience with the LG Microwave (MVEM1825F) model. It’s great hearing that after three weeks, you’re absolutely loving it. This unit is designed for smooth, even heating and easy everyday cooking, making it a strong addition to any kitchen setup. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hi there, thank you for sharing your feedback, and we understand how great it feels when a new appliance looks good and performs well. Your LG 1.8 cu. ft. Smart Over‑the‑Range Microwave, model MVEM1825F, is designed to deliver strong heating performance with a clean, modern appearance, and it’s wonderful to hear it’s been a great addition to your kitchen. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich #LifesGood