We absolutely LOVE our Haven Cabana Pergolas. The customer service was amazing. I called many times with questions before we purchased, as we bought 2 of them and put them together to cover 3 sides of our patio for privacy. Everyone I spoke with was so nice and helpful. Delivery was pretty quick which was awesome. All the holes were predrilled In the wood, and instructions very easy to follow. My husband and 84 year old father in law put both of them together in one day. We absolutely love the privacy we have now with our space.

The pergola arrived early and in excellent condition. If you sort the parts, it makes it easier to assemble. It took my husband about 8 hours to put together. I would recommend 3 people to lift into place. If you drag the boards they will splinter and crack. But it was beautiful once complete. We use it often for work or relaxation. Everyone on our street noticed it immediately and complimented on how beautiful it was.

I am very pleased with my new cabana and those friends who have visited are very complementary of my backyard. I also found an arbor to place near the cabana with a similar clock to support a vine. They look great together.

Beautiful Pergola which has easy to follow instructions. My husband put it together with ease and in less time then recommended. Sturdy and as described in the description. We love it!

Amazing product. Easy to assemble

Very happy with the purchase. Bought 2 of these to fill the space we had and to provide privacy, a perfect fit. Spent the time to stain per directions to match our yard before assembly. Assembly was straight forward with good instructions. A few pieces came damaged. Customer service was great and shipped replacements out right away.

The Pergola works perfectly to create the corner privacy we needed around our hot tub from close by neighbors! It was the only one out of dozens we looked at that fit the bill! Looks even better installed than I had hoped. Customer service was great in sending me some additional parts I needed and even some touch up stain! If I had the space I would have bought a second one to put in storage for future use. I hope these continue to be made for a long time to come!

We were excited to receive our pergola--delivery was wonderful! I sorted hardware into "steps", which made it easy to put together; when it was all up, it was better looking than in the pictures! Quality of hardware and wood is great; instructions are well-thought out. Would have rated 4 stars, but one flaw in the design: there are no plugs/coverings for the openings on the top where the rafters attach. Three holes in each rafter, with room for water to puddle. We have covered them with aluminum tape which we had in the workshop; will see how it lasts!

I absolutely love my pergola/Cabana. The only downfall is I worry it's going to be hard replacing the cushions. And the back cushions don't have very much fluff or support to them. I wound up getting a second set, thank you very much Backyard discovery , but I don't know if they regularly sell replacement cushions.

Some bolts to big for boards!