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Customer reviews for Serta Perfect Sleeper Ocean Luxe Firm Pillow Top Mattress for
Serta Perfect Sleeper Ocean Luxe Firm Pillow Top Mattress
4.6 out of 5 stars
stars54 ratings54 reviews
  1. 5 stars87% (47)
  2. 4 stars4% (2)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star7% (4)
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Showing 1-10 of 54 reviews
Mar 8, 2026
Michele S
5 out of 5 stars review

So far so good

Just got the mattress but last 2 nights I slept very good

Review from Serta
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Feb 10, 2024
scarletfever
5 out of 5 stars review

Goodbye Back Pain, Hello Deep Sleep

[This review was collected as part of a promotion.] The most impressive aspect of this mattress is it's firm comfort. It provides excellent pressure relief, especially for my hips and shoulders as a side sleeper. I also find it very conforming and supportive, allowing me to easily switch between sleeping on my side and back throughout the night. Since using this mattress, I've noticed a significant improvement in my sleep quality. I fall asleep faster, sleep more soundly through the night, and wake up feeling more refreshed. This could be due to the combination of comfort and support, or the cooling properties of the Ocean Luxe material. As someone who occasionally experiences back pain, I'm happy to report that this mattress has helped alleviate it. The firm support seems to cradle my spine well, preventing any aches or stiffness in the morning. Although I tend to sleep hot, I haven't found myself overheating on this mattress. The Ocean Luxe material seems to breathe well and dissipate heat effectively. I've owned several mattresses in the past, ranging from budget-friendly options to traditional innerspring models. This Serta Perfect Sleeper is by far the most comfortable and supportive mattress I've ever slept on. The combination of plush comfort, firm support, and cooling features is truly unique and has made a noticeable difference in my sleep quality.

Review from influenster.com
Helpful?10OS76WQMQD113610714031
Feb 4, 2024
zzayraaa
5 out of 5 stars review

SUPER SOFT AND COMFY

[This review was collected as part of a promotion.] i got my mattress last week and i have been sleeping like a baby it is firm and i personally like that bc i don’t like when i sink in the bed, this is a high quality bed i do recommend if you’re looking for a new mattress

Review from influenster.com
Helpful?10OS76WQMQD113610714031
Jan 12, 2024
Better Sleep
5 out of 5 stars review

Great Quality

Received our perfect sleeper and couldn’t be happier. We like a firm mattress in our house and somehow this mattress is firm yet feels like sleeping on a cloud at the same time. The quality is impeccable and we are beyond pleased with everything about it. It also has the nice handles on the sides of the mattress for easy moving. Now everyone else in the house wants an upgrade! If you’re looking to better your sleep this is what we recommend. Having been through several mattresses over the past few years we are so pleased to finally enjoy crawling into bed at night!

Review from Serta
Helpful?10OS76WQMQD113610714031
Feb 7, 2024
rociogalindosantamar
5 out of 5 stars review

The best for comfort and rest

[This review was collected as part of a promotion.] One of the best mattresses in terms of comfort and rest. I suffered from back pain constantly due to my work, that and the fact that I did not use the right mattress increased my back and neck problems, when I started sleeping on the serta mattress my back problems improved a lot, it is firm but not too firm and With the pillowtop it feels soft to the touch, its design is elegant and the height is appropriate for a person of average height, as it makes it much easier to get into bed and have a proper night's rest. We are in love with this mattress, I highly recommend it.

Review from influenster.com
Helpful?10OS76WQMQD113610714031
Feb 26, 2024
cynabuns
5 out of 5 stars review

Comfortable

[This review was collected as part of a promotion.] Took me a few weeks to do this review because I wanted the bed to break in before I gave my honest opinion. Its a lot firmer than my other bed but it gives me a lot more support on my back and shoulders during the night. I have been sleeping a lot better and waking up without pain. Might I add my last mattress was from Sit n Sleep so it wasn’t a cheap buy.

Review from influenster.com
Helpful?10OS76WQMQD113610714031
Feb 2, 2024
km092893
4 out of 5 stars review

Firm with no movement

[This review was collected as part of a promotion.] When I first laid on the bed, I did not like the mattress this is because I typically do not get a firm mattress. However, I have started to like this mattress I feel as though it has helped with my posture, and although the mattress is super firm with no movement, it feels comfortable. I am a side sleeper. the first night I had challenges falling asleep because I could not get comfortable. However, after the first night I started to like the mattress I would say if you’re not used to a firm mattress, it is definitely gonna be something that you have to get used to especially one that is this firm that has no give at all it has a pillow top however that really doesn’t do anything to help soften the firmness of this mattress.

Review from influenster.com
Helpful?10OS76WQMQD113610714031
Jan 29, 2024
Comfort Mattress
4 out of 5 stars review

Quality and comfort in a mattress

This mattress is quite comfortable. It's firm but with a softness that provides comfort and support for your whole body. The mattress feels substantial and almost bigger than a Full size. This is likely due to the thickness of the mattress which give it a luxurious feel. It provided quite a bit of height from our previous mattress. It fit perfectly in the Full bedframe. It was a bit warm after a whole night of sleep but we run warm so that may be the reason. Overall, great mattress that provides support and comfort.

Review from Serta
Helpful?10OS76WQMQD113610714031
Sep 23, 2025
Henry M
1 out of 5 stars review

Sunken in

Within a couple of months the mattress sunk in

Review from Serta
Helpful?10OS76WQMQD113610714031
Jun 14, 2025
Buyer
1 out of 5 stars review

Don't buy unless you want back pain

This mattress will torture your back and neck. I wish I could take it back. Terrible sleeping experience on this mattress. I can't say enough bad.

Helpful?10OS76WQMQD113610714031
reply from Serta Team

Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!