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Customer reviews for Serta Perfect Sleeper Ocean Luxe Firm Pillow Top Mattress for
Serta Perfect Sleeper Ocean Luxe Firm Pillow Top Mattress
4.6 out of 5 stars
stars54 ratings54 reviews
  1. 5 stars87% (47)
  2. 4 stars4% (2)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star7% (4)
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Showing 1-10 of 54 reviews
Mar 8, 2026
Michele S
5 out of 5 stars review

So far so good

Just got the mattress but last 2 nights I slept very good

Review from Serta
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Feb 3, 2024
shannons4a3e
5 out of 5 stars review

Amazing quality and allowed us to sleep like a rock

[This review was collected as part of a promotion.] First impression was that the pillow top was soft and felt like a dream. Once we got it put on our bed it was firm and quite solid. Was worried it might have been to firm. However, after a few nights sleep we changed our mind. I have been sleeping so soundly it’s fantastic. In comparison to our old one this Serta one is wayyy better better quality. Seems to be impeccably made. I would absolutely purchase another. Thank you Influencer for the opportunity to try it!

Review from influenster.com
Helpful?10OS76WQMQD113610664250
Feb 2, 2024
camilleymarie
5 out of 5 stars review

Great Mattress

[This review was collected as part of a promotion.] I’ve had my mattress for 10+ years, so I was due for an upgrade. Very pleased with the new pillowtop mattress by Serta. It’s a perfect balance between soft and squishy and firm. Great for couples that have different mattress preferences. Providing the softness I love, with the firmness my fiancé prefers.

Review from influenster.com
Helpful?10OS76WQMQD113610664250
Feb 2, 2024
martinbrosmama
5 out of 5 stars review

Better night sleep!

[This review was collected as part of a promotion.] We were in need of a new mattress. Our mattress before this one was also a Serta. We had 6 plus good years with it but it was starting to hurt my back. My fiance is thin whereas I am plus sized so the weight distribution was not the best for it. My side was starting to sink some since more weight was on its side. They are heavy mattresses so rotating them is not an easy task. With the pillow top, flipping it over is not really an option. The first night on our new mattress, I felt an instant change. I didn’t wake up sore, tossed and turned a lot less and felt refreshed. Our old mattress gave us a lot of good years and I expect the Serta name to continue to give us quality sleep. *I received this mattress courtesy of Serta and Influenster to try out and give my honest opinion about*

Review from influenster.com
Helpful?10OS76WQMQD113610664250
Feb 5, 2024
viennaq1
5 out of 5 stars review

Give me height

[This review was collected as part of a promotion.] So I’ve been testing this out for about two weeks now. It’s stiff cool, feels good. Gives me a good night sleep. It stays cool throughout the night. The height is awesome. I love it. I appreciate influencer this one to the max. The gel top is nice it’s seriously not too soft is definitely firm but as time goes on I know it’s gonna get you know broken down. It’s not ridiculously hard though. It honestly feels nice.

Review from influenster.com
Helpful?10OS76WQMQD113610664250
Jan 24, 2024
ChicagoMarge
5 out of 5 stars review

Great features, look, thickness and comfort!

I bought this mattress a month ago, and I'm so happy I did! The whole process, from delivery to setting it up in my room, to sleeping on it that very night, was simple and hassle free. The thick and luxurious feel of this mattress gave me a comfortable and cozy night's sleep. It is a well-balanced combination of firm and soft at the same time. When the bed is all made up, the mattress is the perfect height and thickness for a wonderful look in any roomm. I highly recommend the Perfect Sleeper Oceam Luxe Firm Pillow-Top.

Review from Serta
Helpful?10OS76WQMQD113610664250
Feb 10, 2024
Joholo
5 out of 5 stars review

Lower back pain and shoulder pain GONE!

I have had the most restful sleep in a long time, since owning this mattress (for about a month as I type this). This mattress is firm, supportive and contouring in all the right places. My husband concurs, as his lower back pain and shoulder pain (which has kept him awake with our previous mattress) have been completely alleviated with our new mattress. I highly recommend!

Review from Serta
Helpful?10OS76WQMQD113610664250
Feb 4, 2024
zzayraaa
5 out of 5 stars review

SUPER SOFT AND COMFY

[This review was collected as part of a promotion.] i got my mattress last week and i have been sleeping like a baby it is firm and i personally like that bc i don’t like when i sink in the bed, this is a high quality bed i do recommend if you’re looking for a new mattress

Review from influenster.com
Helpful?10OS76WQMQD113610664250
Mar 8, 2024
mqsd
5 out of 5 stars review

Best mattress we’ve owned to date

[This review was collected as part of a promotion.] We have had this mattress for over a month now. We went with a firm and I can say that it has worked wonders for our backs. It is so comfortable and we wake up feeling rested and without any aches. The price point was also perfect. I would 100% recommend the perfect sleeper luxe firm pillow-top mattress.

Review from influenster.com
Helpful?10OS76WQMQD113610664250
Jun 14, 2025
Buyer
1 out of 5 stars review

Don't buy unless you want back pain

This mattress will torture your back and neck. I wish I could take it back. Terrible sleeping experience on this mattress. I can't say enough bad.

Helpful?10OS76WQMQD113610664250
reply from Serta Team

Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!