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Customer reviews for Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator for
Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator
4.5 out of 5 stars
stars301 ratings301 reviews
  1. 5 stars77% (233)
  2. 4 stars12% (36)
  3. 3 stars2% (5)
  4. 2 stars2% (6)
  5. 1 star7% (21)

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Showing 1-10 of 301 reviews
May 31, 2026
Shelly
5 out of 5 stars review

Love this fridge

[This review was collected as part of a promotion.] Great fridge for the size. Love that the bottom shelf can expand and contract to fit bigger containers. This is my first fridge with an ice/water dispenser on the door so i didnt know what to expect so i just wish there was some more door shelves but the little drawer makes up for it. Never had french doors either and its really pretty. Love the alarm warning you when the door has been open too long and how i am able to control the fridge/freezer from the app. Was easy to add to app too.

Review from Samsung US
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May 29, 2026
NewHomeowner
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] This refrigerator is an incredible price of home appliance design and function. I love its beverage center, ice cube dispensing, water filtration system, ease of use, fast cooling tech, and repairability.

Review from Samsung US
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May 17, 2026
Btorrez95
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] I love my fridge at first the freezer over freeze but we were able to fix it . Filtration is amazing I love my pitcher . We also can dispense the water and the door automatically opens when you put your hand in front of. And it's aesthetically pleasing

Review from Samsung US
Helpful?3OWJONJ0FON813610468799
Jun 7, 2026
Bigfoot
5 out of 5 stars review

Samsung side-by-side refrigerator

[This review was collected as part of a promotion.] This is a very sleek looking beautiful fingerprint resistant stainless steel side-by-side refrigerator with no handles. Touch automatic door opening is wonderful and works great. The automatic water filling pitcher is a nice feature also along with the two different size ice cubes available in the freezer. Water filter is easy to get to. Refrigerator cooled down pretty quickly. Samsung's fingerprint resistant stainless steel is much more appealing to the eye than a shiny stainless steel. It is almost a cross between black stainless steel and regular stainless steel. It has a little bit darker hue to it that works great in the kitchen.

Review from Samsung US
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Jun 9, 2026
Dvar83
5 out of 5 stars review

Great features! Look amazing!

[This review was collected as part of a promotion.] Highly innovative, it features excellent security methods for the doors.. It looks amazing.. Something truly different and everything is effortlessly functional. We made a great choice with this purchase!

Review from Samsung US
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Jun 8, 2026
Melanie
5 out of 5 stars review

Stylish Fridge with Cool Features

[This review was collected as part of a promotion.] We were in need of a new frid after our previous one stopped dispensing water and ice. We also wanted to take the opportunity to get something more stylish and modern that would fit in our small space. This fridge fit the bill and we are loving the water pitcher feature.

Review from Samsung US
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Jun 8, 2026
Becky
5 out of 5 stars review

Easy to use and to clean

[This review was collected as part of a promotion.] Great refrigerator Lots of room Will let you know when something is wrong . You can get alerts on your phone . Wil alert you . If door is open to long. Or when your food will go bad The app is great

Review from Samsung US
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May 30, 2026
WaterIceBev3
4 out of 5 stars review

Good Features

[This review was collected as part of a promotion.] Like internal water pitcher and ice dispenser features. Like the sleek look. Lighting is good feature. Filtration keeps me hydrated with fresh water. Automatic notice of open door feature is helpful. Temperature controls and filter information available. Cooling is satisfactory.

Review from Samsung US
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May 22, 2026
Babyduck
2 out of 5 stars review

Two thumbs down for the icemaker

We purchased this refrigerator in August 2023. I was very excited to have small ice and large ice inside the refrigerator not on the door as well as having the water inside the refrigerator not on the door. However, about six months ago we started having issues with The small ice dumping water into the container so in order to you use the small ice. I have to break it up 2 to 3 times a day. The other problem with the icemaker tray is that it doesn’t fit in there properly. It’s too small and comes off of the track often. I also have issues with the water, pitcher not filling and having to pull it out and put it back in and move it around to get it to fill. So while I would love to give this five stars, I absolutely cannot and if I had to do it over again, I would not purchase this refrigerator.

Review from Samsung US
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reply from Samsung

Hello Babyduck, We can see how much trust goes into choosing a refrigerator that can support reliable, everyday use. Proper ice maker function, water flow, and component alignment all work together to support consistent ice production and reliable AutoFill pitcher performance. This guide provides troubleshooting steps for ice maker function and testing. https://www.samsung.com/us/support/troubleshooting/TSG01207806/ This guide provides steps for addressing AutoFill water pitcher behavior. https://www.samsung.com/us/support/troubleshooting/TSG01201488/ If performance concerns continue after following these steps, connecting with Samsung Care allows us to review both appliances more closely and help determine the most appropriate next steps. Please keep this reference number for your records: 1152543203. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care

Nov 6, 2025
Larry
1 out of 5 stars review

Design flaw - Dual Ice Tray Model: RS28CB7600QL

As others have reported, a design flaw causes the dual ice tray shelf to collapse. Don't buy this model.

Review from Samsung US
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reply from SEA Care

Hi Larry, Thank you for bringing this to our attention. We want to speak to you directly to provide support and see what options we can offer to help you. Feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151278687) when you message us so our team can retrieve your information. Thank you. -Kimberly