This pillow somehow gives firm yet plush. You don’t entirely sink into it, it kind of shapes your head. My husband is the guy that uses 3+ different pillows to get his perfect pillow. However he does not have to do that with this pillow at all. So in that case, it’s great!

After a little over a week of use, this has become my “nightly driver.” I love a firm pillow and this is exactly what I want in a pillow - firm with some give, no bulk, right height for neck support. No smell associated with a lot of memory foam pillows and it’s been keeping its shape after several sleeps. I’m a fan!

For my preferences, this is a perfect pillow. Very dense, lots of support, while still being soft and comfortable. I slept on it one night and then gave it to my daughter to try and she won’t give it back. This one checks all the boxes and I recommend it whole - heartedly.

I would consider this pillow a firm pillow. It does mean however, that the pillow is not soft. It still is. This is not a memory foam pillow. However, It does adjust to the contour on your neck, shoulder, and back. I would make sure that nothing below the shoulder line/level should be on the pillow before I fall asleep-- or else it cause in some soreness in the morning. After several nights using it, I can say that this has helped with clavicle soreness on the nights when I sleep more on my side than my back. This has been an issue for me for years. I am glad I discovered this pillow. This is a comfortable pillow and it is now my preferred pillow especially compared to the regular pillows available from department stores.

We got this pillow for our youngest daughter has been sleeping with a pillow she made for a while now. She hasn’t wanted a new pillow but we showed this to her and let her try it out and she fell in love with it! It’s a really nice pillow. It’s soft and made really well. It did have a little bit of a funny smell when we opened it but we let it air out for 24 hours and it was fine. I’d like it in a king size for myself. It fits perfectly on her bed and she talks about how much she loves it every morning. Worth it!

This Member's Mark pillow is fabulous. It is soft to the touch and the gel has just the right amount of give vs resistance. I enjoy sleeping both on my back with the back of my head on the pillow and also on my side with the side of my head on the pillow. Both ways it is very comfortable. I feel like I am sleeping at a luxury hotel every night.

This a great queen size pillow, it has a nice memory foam core that is soft enough to be comfortable but firm enough to support your head and neck! There is a zippered cover that is removable to wash, and when zipped close the zipper is hidden enough that you do not feel it while sleeping on it. Overall it’s a great product that I would highly recommend!

These pillows are amazing! They're a good combination orf firm but soft. I have always had to use 2 pillows to be thick enough until these! I have had them for awhile and they don't lose their "fluff". They fit into the pillow case snug and do not slide around. These pillows are worth the buy!

Really well made pillow with anti-microbial zipped cover. Stiching is excellent. The memory foam holds the shape just right to provide adequate support for the head. The cover can be removed and washed. The pillow has a 5year limited warranty and is made in USA.

I love my Member’s Mark Hotel Premier Collection pillow, I use my pillow for sleeping and for sitting up in bed to watch T.V. The pillow is strong enough to hold my position and soft enough to fall asleep on. The cooling effect is wonderful and helps me to fall asleep easily. My wife and I fight over who gets to use the pillow so it looks like I will be buying one more.