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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars
1,547 ratings614 reviews
  1. 5 stars62% (955)
  2. 4 stars15% (228)
  3. 3 stars9% (133)
  4. 2 stars6% (87)
  5. 1 star9% (144)

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Showing 41-50 of 335 reviews
Apr 14, 2024
Reviewer name: Dreamer
5 out of 5 stars
5 out of 5 stars review

Super Soft and Comfortable Pillow

This pillow is super soft to sleep on, yet it does not go flat when you sleep on it. The outside of the pillow is super slick and is hard for a polyester blend pillow case to stay on it. You would want a cotton pillowcase on it. Sleeps great, no disappointments.

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Apr 15, 2024
Reviewer name: rxpapa
5 out of 5 stars
5 out of 5 stars review

Nice pillow with proper support!

I normally prefer a contoured memory foam pillow, but since receiving this one I have used it regularly. It does a great job of supporting without being too firm. It has retained its shape very well. It is covered with a very slick fabric which allows the pillow case to come off easily. But that is about the only negative I can think of.

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Feb 13, 2025
Reviewer name: Alyson
5 out of 5 stars
5 out of 5 stars review

Great if you like a firm pillow

I like to try out different pillows. I sleep on my side and back and want neck support. I like my pillow to be soft but firm enough to hold my head up to be aligned with my spine. I felt this pillow did just that. I’ve only had it for a month so I can’t speak to longevity but so far it’s holding up great. No indents from my head.

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Apr 15, 2024
Reviewer name: Sam
5 out of 5 stars
5 out of 5 stars review

Foam, but not too firm!

Full transparency, I’ve never been a fan of memory foam pillows. This one, however, has made me rethink my position… Most memory foam pillows to me are way to firm. This one is not. It’s no feather pillow, but it’s not as hard as a lot of memory foam pillows I’ve used. I have neck issues and need good neck support, and this one has honestly done me well. I’ve been sleeping with it for over 2 weeks now. Only 2 down sides. It’s a standard pillow size, not a king. So as you can see in the pictures, it’s literally swimming inside a king size pillow case. Only other qualm with it is the slight chemical smell. It’s not terribly strong at all. But I do with they could figure out a way to make these not with that smell… All that being said, great support, not too firm, nice fit for standard pillow cases. So A+ from me.

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Apr 10, 2025
Reviewer name: Carlos
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Pillow and Value!

This is a great pillow for people who need the firm gel like pillows. It was a great price and similar to pillows at mattress stores, but far less expensive than what you would find in the strip mall stores. I bought for my wife when she left her “favorite” pillow at a hotel. This pillow has served her well and she is happy with it.

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Mar 30, 2026
Reviewer name: Sarah
5 out of 5 stars
5 out of 5 stars review

Firm yet soft, no pain for side and back sleeping.

This is my first memory foam pillow. The pillow itself, is firm and heavy, yet soft to lay on. I find the pillow very comfortable for back and side sleeping. It is supportive of my head and neck. With traditional type pillows, I was always switching up depending on my sleeping position. I would also crunch up pillows under my neck for support. I dont do that with this memory foam pillow. Nor have I needed to switch up to a different pillow. I find myself sleeping through the night without tossing and turning and without neck pain. The pillow does have a cooling effect to it. I have not had to flip it to find a cool side, as I have with traditional pillow types. The thickness of the pillow is just right. It is not too thick nor too thin. The removable and washable zippered cover is a added plus for the pillow. I did purchase online two of these, King size, sight unseen and am very pleased with my purchase.

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May 6, 2026
Reviewer name: Linda
5 out of 5 stars
5 out of 5 stars review

Love the Pillow After Airing Out

I purchased this pillow over a month ago. Yes it had a plastic packaging smell, but I was patient and let it air out for several weeks. I slept on it for the first time last night as a back sleeper. I am glad that I did not take it back. I loved it. The zipper cover can be washed also. I have not washed the cover, but used my silk zippered pillowcase on top of the covered pillow.

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Apr 24, 2026
Reviewer name: PPM
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Soft Pillow

Very comfortable and gives me good support too.

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Mar 12, 2026
Reviewer name: Esmeralda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Give me some 💤

Comfortable pillows I stay cool throughout the night and fall a sleep fast

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May 22, 2026
Reviewer name: Pjb
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best sleep ever!

I had neck pain every morning until I slept with this pillow. Neck pain gone!

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