I didn't think I'd like it until i gave it a few days. My neck doesn't hurt near as much. I am a side sleeper so the thickness and firmness holds my head much more in line with my spine. This is probably not good for back sleepers. I am getting another one for my camper.

Very comfortable pillow; has really helped with my neck pain.

Excellent product

Love them! I have neck problems and cannot sleep on just any pillow. I went to spend the night at my son’s house and had to find out what kind of pillow this was. I went home and replaced all of my pillows with this pillow from Sam’s. I even replaced the ones in my RV.

Full transparency, I’ve never been a fan of memory foam pillows. This one, however, has made me rethink my position… Most memory foam pillows to me are way to firm. This one is not. It’s no feather pillow, but it’s not as hard as a lot of memory foam pillows I’ve used. I have neck issues and need good neck support, and this one has honestly done me well. I’ve been sleeping with it for over 2 weeks now. Only 2 down sides. It’s a standard pillow size, not a king. So as you can see in the pictures, it’s literally swimming inside a king size pillow case. Only other qualm with it is the slight chemical smell. It’s not terribly strong at all. But I do with they could figure out a way to make these not with that smell… All that being said, great support, not too firm, nice fit for standard pillow cases. So A+ from me.

If you are looking for a great night's sleep, the Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow is the pillow you need. The memory foam conforms to your head and neck, giving you support while you sleep. The foam is soft but firm enough to keep your head in the right position. I have neck pain and sleep restlessly most nights. Since using this pillow my sleep has improved. I sleep with fans on every night of the year. Therefore, the cooling gel is an awesome feature to this pillow. The gel helps to keep the pillow cool, so you don’t get too hot while you sleep. It stays cool and comfortable all night. The pillow is the perfect size. It's not too high or too low. Whether you are a back, side, or stomach sleeper this pillow gives you the right amount of support. The memory foam helps reduce neck pain because it adjusts to fit your head and neck perfectly, relieving pressure points that might cause discomfort. The cover is soft and removable. It’s easy to take off and wash. The pillow's cover is also breathable, and helps keep dust and dirt away, making it a good choice for people with allergies. The pillow feels like something you’d find in a high-end hotel. After using it for a few weeks, you'll likely notice that you sleep better and wake up feeling more rested. The pillow hasn't lost it's shape. If you’re looking for comfort, cooling, and a supportive pillow, this is it. Whether you're looking to improve your sleep or just want a new pillow to try, this one is definitely worth considering!

This pillow is super soft to sleep on, yet it does not go flat when you sleep on it. The outside of the pillow is super slick and is hard for a polyester blend pillow case to stay on it. You would want a cotton pillowcase on it. Sleeps great, no disappointments.

Packaging was easy to open and it is ready to use right away! It is soft and firm at the same time. It has reduced my snoring because my head stays elevated, no sinking. I have used it for 2 weeks and no reduction in firmness and it has kept it's shape, it bounces right back. I tested it by pushing down on it as hard as I could with my hand in one of the pictures and you can see it doesn't go flat, there's still plenty of fluff. My hubby hated it because it kept his head up, he is just super picky :). I hate my pillows and sheets to be cold, so I use a nice case over it, so I can't tell if it stays cool. I love it enough to buy more, the fact that it keeps it's shape is enough for me!

I like to try out different pillows. I sleep on my side and back and want neck support. I like my pillow to be soft but firm enough to hold my head up to be aligned with my spine. I felt this pillow did just that. I’ve only had it for a month so I can’t speak to longevity but so far it’s holding up great. No indents from my head.

This is a great pillow for people who need the firm gel like pillows. It was a great price and similar to pillows at mattress stores, but far less expensive than what you would find in the strip mall stores. I bought for my wife when she left her “favorite” pillow at a hotel. This pillow has served her well and she is happy with it.