So glad I found this pillow, “Member's Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow”. It has made a world of difference in my sleep. I have acid reflux and need a firm pillow to keep my head elevated. This pillow has helped tremendously! Only has 2 size options - King & Standard. No Queen unfortunately. Nevertheless, if you are having difficulty sleeping, try this pillow. It does keep your head elevated at a comfortable level and it stays cool. Highly recommend pillow for acid reflux sufferers. Hope my review will help others. Also, I did remove the zippered pillow protective cover, washed it & put it back on. Felt it needed to be refreshed.

This is the first pillow I've found in ages that doesn't go flat. I've had neck fusion and this gives me wonderful support sleeping on either my side or back. I wake up with at least 75% fewer severe headaches than from using many other pillows, that were all substantially more expensive than this is. I will be buying at least one more to take with me on vacation.

I’m a side sleeper. It felt too firm at first but when I lay on it, it contours perfectly around my head and neck.

The pillow is very much like other memory foam pillows. It seems to strike a good balance between being firm enough to support my head yet not pushing back so much that it causes my neck to ache. The cooling effect is nice.

A friend recommended this pillow and I decided to try it. The pricing was very reason and it turns out to be the best pillow I have ever owned. I’m planning to get a second one.

I had to go buy this pillow once I saw it was available in the club, I love my other similar pillows from Sam’s the solid memory foam and the washable cover and they stay firm.

This is a very soft yet firm pillow. My kids truly enjoy this pillow for its true softness, We’ve had it for a few weeks and it has not lost its form at all. Overall a great bang for my buck. Great size and not too heavy either

Extremely comfortable for those who need a firm pillow that fits your head and neck needs. My old pillow was giving me headaches every night; this pillow alleviates that, leaving me feeling refreshed and rested the next day. 😊

Pillow is not too firm and holds it shape. This pillow has good support did not lose its shape. I have bought pillows that don't hold shape and are too firm, but this one is just right. I would recommend.

I've been trying several different pillows, and the last few have not really been cool. Although they were supposed to be cooling memory gel pillows, this one is cool, stays cool and is firm enough that it doesn't just mush, so that my head starts falling in at an awkward angle so I really like this pillow. It is worth every dollar I paid for it although I will warn you that for the first few days, it does have a kind nasty smell. So if that is going to bother you, I would take it out and leave it out for a few days before you started sleeping on it. The smell should be gone by then.