The pillow is very soft but still stiff enough to support my neck. It worked great on a long car ride and I was able to sleep pretty comfortably because of the pillows ability to mold to my head when leaning against the car door.

Great quality really soft and it doesn’t get hot quick like regular pillows. Cool to the touch and great to sleep on and sit on if you have medical issues. Also great for your back if you have been sitting for a long time

This memory pillow is great to sleep on. Stays true to your head and gives you a good nights sleep. It stays cool and doesn’t allow for heat to law you uncomfortable. Definitely worth every penny for a great nights sleep.

This pillow is absolutely so soft. It forms to your head. You wake up feeling great in the morning. The pillow also keeps you nice and cool at night. Once you take your head off the pillow unforms. I highly recommend getting one.

Have used them for a month. I use a C-PAP machine and these pillows retain their shape really well. The C-PAP tubing tolerates the pillow and I have never had a pillow that did not tangle with the tubing.

The pillow did smell a little opening it up from the bed but a quick trip in the dryer and it's fine now I think k it's just from the memory foam I had a mattress that was the same way but this pillow is comfy and great

This is not a soft pillow, but it is also not so firm that it is uncomfortable. My head does not sink into the pillow much so in that sense it provides good support and is not hot. Overall I am happy with it after 2 weeks.

The Member’s Mark Hotel Premier Collection pillow is very comfortable. The cooling effect is noticeable, but it could be stronger. I like the quality of construction. It should last for years. I would order more of these.

I've spent the last couple of years searching for a pillow that I like . I've bought numerous ones ,only to retire them to the closet after a few weeks. I'm going on 1 month and this one is here to stay. Great value and luxurious feel.

At first, I thought this was going to be too firm because I normally like a softer pillow but the memory foam is great and gives great support without feeling too firm. The cooling effect is also a plus!