Really well made pillow with anti-microbial zipped cover. Stiching is excellent. The memory foam holds the shape just right to provide adequate support for the head. The cover can be removed and washed. The pillow has a 5year limited warranty and is made in USA.

I love my Member’s Mark Hotel Premier Collection pillow, I use my pillow for sleeping and for sitting up in bed to watch T.V. The pillow is strong enough to hold my position and soft enough to fall asleep on. The cooling effect is wonderful and helps me to fall asleep easily. My wife and I fight over who gets to use the pillow so it looks like I will be buying one more.

This pillow is amazing! I love that it’s a cooling gel pillow, I have started to have symptoms of peri menopause and am sleeping more comfortably. The gel pillow doesn’t collapse or lose its shape and firmness while using. I didn’t have to adjust the pillow at all. I did order 2 additional pillows.

I absolutely love this pillow! I had already been using a memory foam pillow, but my old one didn't contain the cooling gel. It really helps to keep my head from overheating and is so comfortable! It gives me the support I need all night long, and doesn't "squish down" like some other pillows do.

I received this pillow as part of a testing promotion, and I was skeptical that it could be as comfortable as my high-end pillows that I currently own, but upon receiving it, I was highly impressed by the quality in the field of the fabric end of the support that it was given I would highly recommend it

This pillow is so comfortable! It’s really soft and holds shape well. It’s not lumpy so it stands well on the bed. The cooling effect is great if you get hot at night. It’s great to prop up to watch a show in bed and soft enough to then sleep on as well.

My husband and I are half back and half side sleepers. Both of us are extremely happy after his first nights sleep. My husband big head just settled into it, and the next morning the pillow recovered it's shape as new. From every perspective for me this is a very high quality pillow. MEMBER'S MARK Hotel premier pillow is firm gives strong support, cooling feeling. Slightly smell very faint nothing natural deodorizer couldn't fix. Cover is machine washable.  The fact that they are antimicrobial is awesome! Only issue was keeping my husband from snagging it from me 😂  ! I will be getting my own set soon!!

Pillow is firm and well made. The cover is removable and washable with a good zipper. If you are concerned about smell/off gassing common with memory form, this worked well for us: remove zipper and internal covers and turn them inside out. Set the pillow where it can air out on all sides (we set ours on a chair - see attached picture). We flipped covers and pillow several times for one week. The cover and memory foam both include cooling features and that worked well also. We like firm pillows, and this one if medium firm but not heavy or hard. Well priced pillow that performs as designed with desirable features.

These pillows are amazing! They're a good combination orf firm but soft. I have always had to use 2 pillows to be thick enough until these! I have had them for awhile and they don't lose their "fluff". They fit into the pillow case snug and do not slide around. These pillows are worth the buy!

This pillow was a gamechanger. I had great night sleep for the nights of testing this pillow out. I could easily sleep all the way through the night. I didn't have to wake up and readjust the way my head was. The way my head sinks into the pillow is great and the way it pops right back up and stays full.