We're sorry to hear that you're not a fan of this scent, Kay. We do put a lot of thought into creating features that we think you'll enjoy, but we certainly understand that preferences can vary. We'll be sure to share your feedback with our team, and we hope that you'll give another Downy scent a try. You're always welcome to give us a call at (800) 688-7638 if there's anything more we can assist you with.

We’re very sorry you’re unhappy with your Downy Infusions RADIANT Liquid Fabric Softener. We appreciate you giving this product a try, and thank you taking the time to share your thoughts with us. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so rest assured your feedback will be shared with our Downy Team. It will be reviewed in future meetings regarding changes or designing future product features. We'd be happy to talk with you about what fragrances you prefer, and help you find the best Downy product for you. Please, give us a call at your convenience.Monday through Friday: 9 AM to 6 PM, ESTSaturdays and Sundays: 9 AM to 5:30 PM, EST. Number: 1 (800) 688-7638

We're sorry to hear this. We can assure you that we put a lot of thought into our products, and they also go through many quality checks so that you can enjoy the best possible results with them. Your comments will be shared with the rest of our team, and we'd also be happy to learn more about your experience. When you're able, please give us a call at (800) 688-7638.