Hi Brian,<br /><br />I’m very sorry for the disappointment and frustration this caused. The items you mentioned—salami, almonds, cheese, and crackers—should have been included, and we sincerely apologize that you received only fruit.<br /><br />Please contact our Customer Support team at 844-994-4438 with your order number, and we’ll be happy to review this and make it right for you.<br /><br />Thank you for bringing this to our attention, and we apologize again for the inconvenience.

Hi there,<br /><br />We’re very sorry for the frustration this has caused, especially so close to Christmas. We truly understand how stressful it is when a gift doesn’t arrive as expected.<br /><br />While the salami included is shelf-stable and safe without refrigeration, and the cheese is designed to be okay for up to 24 hours at room temperature, we absolutely want you to feel confident and comfortable gifting this item.<br /><br />Please call us as soon as possible at 844-994-4438, and our customer care team will be happy to assist right away, including arranging a reshipment. We’re here to help make this right and truly appreciate the opportunity to do so.<br /><br />We sincerely apologize again for the inconvenience and look forward to assisting you.