Good Afternoon Monica. We are sorry to hear about your child's experience while wearing the Members Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Hi Kimmy! We are disappointed to hear that your child had this experience while wearing our product. His comfort and safety is of the utmost importance to us which is why our products are evaluated by professionals to ensure irritation is unlikely to occur. What you experienced is not what we'd hoped to hear, so we'd like to gather more details to help. Please contact us at 888-301-0332 so that we may speak with you directly in more detail and obtain product information.

Thank you Laurie for your feedback! We will definitely pass it along.

Good Afternoon. We are so sorry for your disappointment. We're really interested to learn more about that case of diapers and see how we can make it up to you. We encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve some samples for review to make sure they are performing as intended.

Hello ! Your little one's comfort and safety is extremely important to us! We hope that your little one is ok! Please rest assured that we only use ingredients and materials that are evaluated by professionals to be gentle on the most sensitive skin. We would love to learn more about what happened and determine how we can help. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Good Afternoon Nanay, the comfort of your baby is our top priority. We want to assure you that the materials we use in our diapers are completely safe for little ones. We take experiences like this very seriously, and would like to gather as many details as possible for our Quality Team. Could you please give us a call at 888-301-0332 ,when you have a free moment, so we can obtain some important diaper information and samples for review. Thank you.