Good Afternoon Jaki! So sorry for this experience. Keeping your child comfortable and secure is very important to us. We'd like to learn more about the case you purchased and see what we can do to help! When you get a chance, please feel free to contact us on 888-301-0332

Good Morning, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Good Morning. We are sorry to hear about your experience with leakage as we want our diapers to perform their best for your child. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Good Morning Marsha, Thank you for your inquiry, please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.