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Customer reviews for Member's Mark Hardside Carry-On Spinner Suitcase for
Member's Mark Hardside Carry-On Spinner Suitcase
4.6 out of 5 stars
stars
150 ratings77 reviews
  1. 5 stars80% (120)
  2. 4 stars11% (17)
  3. 3 stars3% (4)
  4. 2 stars1% (2)
  5. 1 star5% (7)

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Showing 11-20 of 77 reviews
Jun 11, 2023
Reviewer name: Margaret
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfection

Has all the bells and whistles of the most expensive carry-ons for less than $100!!! I absolutely love it. I wish it came in a 20 inch as well.

Helpful?48H7NQ9PPGOM13606611371
Dec 29, 2023
Reviewer name: Jas
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good value especially for price

Good value, quality and features for price. Wish checked suitcase was a few inches larger but otherwise great for price especially given that most checked luggage needs to be replaced each year or two after airlines handling

Helpful?48H7NQ9PPGOM13606611371
reply from Member's Mark Team

We appreciate the feedback and excellent rating, Jas!

Apr 28, 2024
Reviewer name: Shopperpeggy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect carry on case.

We wanted lightweight, sturdy, rolling & functional carry on luggage for a 6 week trip to Europe. We’ll be on planes, trains, automobiles, houses, hotels & a boat. This one checked all the boxes.

Helpful?48H7NQ9PPGOM13606611371
Mar 20, 2024
Reviewer name: Cathy Tjapkes
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Carry on luggage

Luggage arrived on time in a decent weight box, no damage. Color is as described on line. Dimensions are as listed. Seems sturdy and weghs about 7 lbs. Rolls nice! Expands maybe 4 inches. Definitely a good value. Has 3 handles and TSA locks.

Helpful?48H7NQ9PPGOM13606611371
May 27, 2025
Reviewer name: Unhappy Club Member
1 out of 5 stars
1 out of 5 stars review

More Lock Problems

I just received the Member’s Mark 22 inch hardside carry-on bag. The lock on this bag does not work. When set at the default setting (0-0-0) it does not open. Attempts to reset the lock, following the instructions given also failed to open the lock. Neither the reset button nor the opening button function as described in the instructions. This seems to be a reoccurring problem with no solution from Sams/Member's Mark. I would not recommend this bag because of this.

Helpful?48H7NQ9PPGOM13606611371
reply from Member's Mark Team

We apologize for this experience, and hope you will take advantage of the Member's Mark 100% Satisfaction Guarantee and exchange or return it for a full refund.

Mar 24, 2025
Reviewer name: JellyBelly
5 out of 5 stars
5 out of 5 stars review

Love the space inside!

I purchased this one and the Member's Mark Hardside Carry-on Pro Spinner Suitcase (the one with the USB port). I ended up using this one due to the amount of space on the inside. Don't get me wrong - they are both the same dimensions on the outside. This one has more "bulk" storage inside. The other one loses some inside space due to the storage space needed for the front pocket. This one is great for someone who needs to store clothes and necessities for a week trip (still packed tight - its a carry-on!), as there is more room on the inside. It fit completely fine in overhead of the small jet I traveled on with United Airlines.

Helpful?48H7NQ9PPGOM13606611371
reply from Member's Mark Team

Thank you so much for this fantastic review, JellyBelly! We designed this carry-on with the interior space in mind.

Apr 1, 2024
Reviewer name: CLCinME
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great price, good product

So far, so good. I've taken the suitcase on one trip, and it seems to be good quality. The wheels roll smoothly, the zipper slides easily, it has handles in convenient places, and the interior features are surprisingly nice. Let's see how long it lasts!

Helpful?48H7NQ9PPGOM13606611371
Jun 7, 2023
Reviewer name: AnnD
5 out of 5 stars
5 out of 5 stars review

Awesome!

Took a gamble on these as they were only online for purchase and couldn't see in person. Bought one for each of my parents as well as myelf for a short direct flight as checked bags. My mom is handicapped and this was easier for her. Wheels glide smoothly on hard floor and carpet, not hollow plastic and have a soft "rubber" exterior to them. I am small woman at 5 feet 98Ibs and was able to roll two of suitcases, back to back, through the airport and parking garages with one hand easily. The handle is sturdier and the rods from the pull handle are thicker then others I've seen. I like the grab handle at the bottom of the suitcase as it does make it easier to close the zippers and carry. No issues with the TSA locks and instructions to set a new pin were easy enough to follow from the guide. We purchased the black, purple and neutral colors. All held up well on both our departure and return flight, no dents upon picking up at baggage claim, but just some scuffs on the neutral color. To be expected ofcourse. Both of my parents luggage were also expanded on our flight back home and they were in one piece. Can't wait to use for my next trip!

Helpful?48H7NQ9PPGOM13606611371
May 31, 2025
Reviewer name: Desai
5 out of 5 stars
5 out of 5 stars review

Unquestionably best value in carry on luggage

While I got the two piece Members Mark luggage set, the carry on in that set, is identical to the carry on here. I rate this carry-on 5 stars for the following reasons: 1. The QUALITY is not just good, but OUTSTANDING. This is apparent especially on the inside of the luggage. 2. The carry on luggage is expandable. 3. It has Attention to Detail! It has superior lining, a pocket for toiletries, comes with free bag tags and thin bag for placing footwear, etc. 4. It is made of 100% polycarbonate so it is stronger and superior to ABS and polypropylene. 5. It offers unmatched value at this price point. 6. It is the largest size luggage you can carry on board (but who knows if low cost carriers like Spirit may give you a hard time?) 7. My recommendation on color is to ONLY get the darker colors - blue, black and purple and avoid the lighter colors of pink and neutral since those will likely make dirt and scruffs, if any, highly visible. 8. This carry-on luggage is superior to the other Members Mark luggage with a USB port. Why? The carry on here (without USB) has more room (volume) to fill it with your own clothes, etc., and you will want the maximum space/volume in a carry on.

Helpful?48H7NQ9PPGOM13606611371
reply from Member's Mark Team

Thank you so much for this amazing review, Desai! We truly appreciate YOUR attention to detail!

Jun 13, 2025
Reviewer name: Do321
5 out of 5 stars
5 out of 5 stars review

4 out of 4 Survived Rome, Florence, and Venice

I have been buying Samsonite luggage for over 20 years and have seen a sharp decline in quality with suitcases breaking after a short time. I decided to roll the dice on these with the idea that they are so inexpensive I could buy a replacement during the trip and still come out on top. Right away they seemed a lot sturdier than our Samsonites. All 4 combinations were easily switched from the default and we loaded them up tight with a lot of weight. I had read that the streets and sidewalks in Rome, Florence, and Venice were notoriously hard on luggage but I really didn't think it could be that big of a deal. They are indeed as bad as they say but despite constant "abuse" of the wheels all 4 were perfectly smoothly rolling through the airport when we got home. I even decided to give mine some extra testing. We had a duffle that weighed about 35 pounds that we attached to the top of mine. On our last day in Venice, my son and I would struggle to get it to the top of bridges and then I'd let it go down hard on each step. These are the newer bridges so I wasn't hurting anything historic. It was a lot of steps and it was rolling perfectly at the bottom of the last bridge, the glass one that is huge. Don't hesitate to buy them. All four of ours are flawless but if you're hesitant, buy some load them up and check for any defects. Goodbye forever Samsonite

Helpful?48H7NQ9PPGOM13606611371
reply from Member's Mark Team

You really put them to the test, Do321! Thank you so much for the excellent rating, recommendation, and detailed review about your travel experiences with our luggage!