Firspiece i took out was damaged/bent. Unable to assemble because of this. I called customer service because I didn't want to have to lug it all the way back to the store being that it's a couple 100 pounds and I'm 45 minutes away. Customer service has done no follow-up with me whatsoever I've had to call back and check in on the status of the replacement part from makers mark which they keep telling me they're not getting any response from them completely dissatisfied with customer service and the fact that I have to lug this heavy thing all the way back to the store and waste over 2 hours of my time. Customer service is useless. There was no damage damage to the box In the area of the damaged product which means that they packed it damaged.

Very sturdy, worked perfect in the garage for holding heavy items

Strong durable and sturdy. No frills easy setup. Would buy again if needed. But it's Huge. Plenty of storage space.

Poor build quality, thin, overpriced, chintzy, with chipping paint! (NOT POWDERCOATED) The ones sold by Sam's in the past were excellent and extremely heavy duty. I'm disappointed to say the least.

This rack is perfect. We purchased online and arranged for pickup. Two people came out to the car and loaded it in. Then it took us no time to put together. It fits 9 of the 27-gal totes (also avail at Sam’s).

What an awesome purchase for the price, very solid shelving, more storage space than i thought recommend purchasing over other brands, will be buying more this month

I purchased this shelf online and had it shipped to my house. It arrived a few days later. I put it together very easily. It is a perfect fit for my garage. It holds a lot of storage totes and miscellaneous items. Perfect for me!

Very strong, easily assembled. Had a hard time getting them they usually sell out as fast as they come in. Make sure you assemble it where you want it, kind of heavy to move.

We were very pleased with these shelving units. They were easy to put together and very sturdy. We bought two units to use in our basement for storing items and we were impressed with how much they hold.

Sturdy frame nice powder coating. Easy assembly- no tools required. Wire racks are not very sturdy and has wide holes. We had to find plastic to put over the wire shelf to hold products. Designed for containers, not individual items.