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Customer reviews for Member’s Mark Cement Citronella Candle for
Member’s Mark Cement Citronella Candle
3.4 out of 5 stars
stars
25 ratings19 reviews
  1. 5 stars56% (14)
  2. 4 stars4% (1)
  3. 3 stars0% (0)
  4. 2 stars8% (2)
  5. 1 star32% (8)

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Showing 1-10 of 19 reviews
Dec 1, 2025
JP
5 out of 5 stars review

Perfect for South Texas Evenings

The large white cement citronella candle from Sam's is both stylish and effective. The sturdy cement design looks great on my patio, and the citronella scent is strong enough to deter mosquitoes even in South Texas weather. It burns evenly, lasts a long time, and really makes sitting outside more comfortable. Great value and great protection!

Incentivized Review
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Mar 31, 2024
Robin Martin
5 out of 5 stars review

Verified Purchase

❤️❤️❤️❤️❤️

I love this candle! It sits on my patio dining table. When I'm done with it I'm going to turn it into a planter.

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Jan 21, 2025
KL
2 out of 5 stars review

Cracks

I bought 2 of these because I loved the look and that they were citronella. I planned to use the cement as a planter when I was done. I didn't even get a chance to light it before it cracked and spilled wax all over the table. It was only spring so not even that hot yet. The cement doesnt handle temperature changes well, which is odd for a candle casing. I returned and bought a new one only to have that one crack as well. I was very disapppointed because I really did love the idea of these candles, they just weren't executed well or made properly by Member's Mark.

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reply from Member's Mark Team

We apologize for this experience, Kirsten, and appreciate your feedback.

Apr 26, 2024
Christine
1 out of 5 stars review

Poor quality

This candle seemed well made and heavy, but it was not at all! We have never even had the chance to light it. The cement container cracked and melted all over the pool deck. I have never had this issue with a citronella candle before this. I no longer have the box, because I had no intention of returning it and was looking forward to lighting it in the evenings. I doubt I can return it now Very disappointed and do not recommend this candle.

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reply from Member's Mark Team

When the temperature is above 104 degrees Fahrenheit, wax begins to soften and leaving a candle on hot concrete can result in the item overheating. Please contact Member Support at (888) 301-0332 so we can learn more about this experience and make it right for you.

Jul 8, 2025
bb23
1 out of 5 stars review

Catastrophic Failure Without Even Being Lit-AVOID

I am writing this review as a serious warning. Do not, under any circumstances, buy this candle. It has caused thousands of dollars in damage to my home without even being used as intended. Let me be crystal clear: THIS CANDLE WAS NOT LIT. AT THE TIME It was simply sitting on the counter of my outdoor kitchen. Apparently, the intense Arizona heat was enough to cause the cheap, so-called "durable" cement vessel to crack and fail on its own. The vessel couldn't handle the basic thermal stress of an average summer day, a fundamental failure for a product marketed for outdoor use. When the cement cracked, it released a torrent of wax—which had melted to a liquid in the ambient heat—all over my outdoor island. It was a slow, silent disaster that has ruined multiple, expensive surfaces. The damage is infuriating and extensive: Leathered Granite Countertop: The oily, colored wax seeped deep into the pores of my leathered granite, leaving a massive, hideous stain that may be permanent. Stacked Stone Veneer: The wax cascaded down the beautiful stacked stone face of our island, soaking into the porous stone and grout, creating a greasy, impossible-to-clean nightmare. Polyaspartic Coated Floor: The wax spill continued onto our brand new polyaspartic coated floor, staining the surface and leaving a sticky, ugly mess. A product designed for the outdoors should be able to withstand the sun. This one crumbled under the most basic condition of its intended environment. The fact that it failed without even being lit is proof of its abysmal quality and defective manufacturing. This isn't just a bad candle; it's a trap waiting to ruin your property. Save yourself a massive headache and thousands of dollars in potential repairs. This product is fundamentally unfit for its purpose. I am beyond furious.

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Jun 25, 2025
rosiegirl14
1 out of 5 stars review

Don't buy this candle. It melts into a liquid

I bought this a few weeks ago for out by my pool. I am very disappointed in the candle. When out in the sun it melts into a liquid. All my wicks are buried in the pool of melted wax. Don't waste your time or money on this.

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reply from Member's Mark Team

We're very sorry for your experience and appreciate you bringing it to our attention. This candle is intended for outdoor use in shaded or indirect sunlight areas. As noted in the included instructions, we recommend storing the candle in a cool, dry place and keeping it away from direct sunlight when not in use. Prolonged exposure to intense sun may cause the wax to soften or melt, which can affect the wick placement. As a reminder, all Member’s Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund.

Jun 10, 2025
NB223
1 out of 5 stars review

Wick issues

Bought three of these. The container they come in is niice. I was sent the wrong color on two and after lit for a couple hours the wicks sunk into the wax and will no longer light.

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reply from Member's Mark Team

Thank you for your feedback, NB223. We're sorry that you received two items in the wrong color and experienced difficulty relighting the wicks after a few hours of use. In some cases, extended burning can cause the wick to become surrounded by melted wax, making it harder to relight. We recommend trimming the wick to about ¼ inch and allowing the candle to cool and harden before the next use. As a reminder, all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund.

Apr 18, 2024
Nancy
1 out of 5 stars review

Would not buy

I purchased this candle for the summer. I came home today and it had broke with the 90 degree temperature and melted all over the patio. Thank goodness I never lit it. I would not recommend buying this candle.

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reply from Member's Mark Team

We apologize for this experience, Nancy. Please reference the storage instructions on the User's Manual, which is attached to the candle: "1. Carefully place it into the shipping box and/or provided container and tape it shut.2. When not in use, please store your item in a cool, dry place away from sunlight." We don't recommend placing it in sunlight for any extended length of time. But as a reminder, all Member’s Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime.

Jun 13, 2026
Savannah
1 out of 5 stars review

Bad Quality

Wicks get buried in the wax and won't stay lit.

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Nov 21, 2025
ROSANNE
1 out of 5 stars review

It's a pretty candle but in the hot weather it collapsed and melted all over my patio chairs and the deck. It was extremely difficult to clean up and ruined my chairs. Do not buy this!

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