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Customer reviews for Serta Enchanting Rest Plush Mattress for
Serta Enchanting Rest Plush Mattress
4.8 out of 5 stars
stars
49 ratings49 reviews
  1. 5 stars86% (42)
  2. 4 stars10% (5)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star2% (1)
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Showing 11-20 of 49 reviews
Jan 29, 2024
TonFr
5 out of 5 stars
5 out of 5 stars review

This mattress is a game changer!

The Enchanting Rest Mattress has completely transformed my sleep. This mattress truly lives up to its name with the perfect mix of comfort and support! I have had it for a few weeks and for the first time in a long time I wake up and am not sore. I did not realize how important a good mattress was, or how bad an old mattress was! If you're looking for a mattress that is plush & cooling , this mattress is for you! This mattress is a game changer!

Review from Serta
Helpful?31JNM7GDYS4313606168216
Jan 29, 2024
no nickname
4 out of 5 stars
4 out of 5 stars review

Good if you prefer a firm mattress.

This is an early review, we have only slept on this mattress a couple of weeks. The mattress has a firm feel, from day one I have had no back issues or soreness from a new mattress. I did notice when one of us moves you don’t really feel the motion. However the plush feature did not stand out for us. We have had firm mattresses in the past and now that we are older, a plush mattress seemed like it would be more comfortable. We did notice a marginal difference but not enough to make a noticeable difference. I sleep very close to the edge of the bed and have found the sides to be very supportive, not sloping off like our previous mattress. We are looking forward to the cool gel feature. It’s a bit cold and we are currently using an electric blanket. The delivery guy was top notch. The mattress was delivered early and covered in plastic. Every thing was in perfect condition.

Review from Serta
Helpful?31JNM7GDYS4313606168216
Feb 9, 2024
kimberlytrem
5 out of 5 stars
5 out of 5 stars review

Like sleeping on a cloud

[This review was collected as part of a promotion.] This mattress is so plush and comfy that it’s like sleeping on a cloud. I slept great on this! If you love a softer support with your mattress, then I highly recommend you give this a try. I received this product free of charge from Influenster in exchange for my honest review.

Review from Serta
Helpful?31JNM7GDYS4313606168216
Feb 8, 2024
chanelc2
5 out of 5 stars
5 out of 5 stars review

So luxurious!

[This review was collected as part of a promotion.] I cannot believe I had the opportunity to try out this amazing mattress! My old mattress was always too firm and I would always wake up with neck and back aches. I’ve been sleeping on this for a few weeks now and it’s amazing. My husband and I are sleeping better than ever. I am waking up less during the night. It is very supportive. I did expect it to be a little softer given that it’s called plush, but like any mattress I’m sure it will take a little while to break it in. Overall though I am so happy and very grateful for the opportunity to try this mattress.  

Review from Serta
Helpful?31JNM7GDYS4313606168216
Mar 3, 2024
chkvazquez
5 out of 5 stars
5 out of 5 stars review

Firm but soft

[This review was collected as part of a promotion.] First off I would like to start off by saying that this mattress is very comfortable. That fact that it is firm but also soft at the same time is great. Unlike other mattresses I have had before when you lay in it for a long period of time there would be a dip in it. I can do just that and the mattress is the same way it was before without any dips in it. You hardly feel any of the springs as well. I noticed that ever since I received this mattress I have a better sleep and my back doesn’t hurt from feeling the springs. The only con I would give this mattress is that it gets hot through the night. But other than that it is a great mattress that will give you a good nights sleep. I would recommend this mattress to my friends and family members.

Review from Serta
Helpful?31JNM7GDYS4313606168216
Feb 1, 2024
butilovelemons
5 out of 5 stars
5 out of 5 stars review

Super comfortable

[This review was collected as part of a promotion.] I was a little worried when I read "plush" that it would be too soft for me. The mattress feels like a firm with a plush top. It is really comfortable for side sleeping. I'm very happy with this mattress so far.

Review from Serta
Helpful?31JNM7GDYS4313606168216
Feb 9, 2024
sierraxsummer_
5 out of 5 stars
5 out of 5 stars review

10/10

[This review was collected as part of a promotion.] First of all, how grateful am I to have received this from Influenster, free of charge? I was very much in need of a new mattress! I’ve slept on this for a week straight now and it’s almost as if I’m sleeping on a cloud. Super soft, but not so soft that it’s uncomfortable! There’s still some firmness there for support. It’s the perfect mattress

Review from Serta
Helpful?31JNM7GDYS4313606168216
Oct 9, 2024
Expecting Serta
1 out of 5 stars
1 out of 5 stars review

Still Waiting to Receive the Product

I purchased this item on September 23rd. It was supposed to be delivered on 10/5. When 10/5 at 2:30pm came around and there still was no delivery, I reached out to the delivery company. My first try I was hung up on. I tried the chat feature and was told that my delivery was cancelled because the delivery person was sick and I would need to reschedule. That's it. No apologies. I don't think this is the kind of service the Sam's Club or Serta would expect from their delivery people.

Helpful?31JNM7GDYS4313606168216
reply from Serta Team

Hi there, we are sorry to hear about your experience with the delivery of the order. We recommend reaching out to Sam's Club directly for more assistance on this matter. Their teams should be able to assist of help offer some resolution. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Mar 3, 2024
jbellae
5 out of 5 stars
5 out of 5 stars review

So comfy

[This review was collected as part of a promotion.] We received it after a long wait. We replaced our gel mattress with this plush mattress. I was worried it would not be as comfy. I was amazed with how comfortable it truly was. I slept so well and woke up feeling rested. I have lupus so I have a hard time with certain mattresses.

Review from Serta
Helpful?31JNM7GDYS4313606168216
Mar 3, 2024
rebeccae15
4 out of 5 stars
4 out of 5 stars review

Supportive, cooling, and balanced feel

[This review was collected as part of a promotion.] This mattress was great! The memory foam provides excellent support without sacrificing softness, ensuring a restful night’s sleep. As a hot sleeper the cooling effect is a game-changer, keeping me comfortable throughout the night. I would say it’s closer to a medium than a true plush mattress. Overall, it’s a top-notch choice for those seeking a balance of comfort and support. Solid 4/5 stars!

Review from Serta
Helpful?31JNM7GDYS4313606168216