We replaced a 15 yr old shelter that had a fabric top. It was also purchased at Sam's. Purchase of the new shelter was easy and was delivered quickly. It took 3 people 8 hours to put it together. No problems with missing parts or directions. Seems very sturdy and has already been through a thunderstorm with high winds.

We are very impressed with the gazebo. Assembly was straight forward. It does take two persons for assembly of most sections. Recommend not securing the columns at their base until the roofing is installed. This allows for slight shifting of the gazebo to align and secure all the roof trusses. Also recommend using a drill with a torque ratcheting feature and an allen head bit to assist with the many screws/bolts. The YouTube assembly video was also helpful. So far we have had a few significant rain storms and the gazebo roof does not leak. It's a great addition to our patio.

We bought this sun shelter in the 12x12 size to replace one that had polycarbonate roof panels that had a lot of hail damage. It took my husband about 10 hours over 2 days to assemble this, with a little assistance from me. It is not an easy job, but since we had experience assembling our previous one, we knew what we were dealing with. It looks great and seems to be very sturdy. We're very happy with this purchase.

We just got this put up 8/24/2018. Had 4 people helping. Took about 4 hours. Looks great. Love the mosquito netting. Now looking for the closure for this.

Overall looks to be a good shelter, however the roof panels are quite flimsy .The instruction were pictures only and not bad to follow. I am 63 and put it together mostly by myself. Only needed help standing up and bolting together the four corners and installing the roof. Had to drill screw holes a bit larger so that screw will fit. A 6 foot step ladder was all I needed. The footprint for the 12x16 is 139”x 190.5”.

We had a very difficult time with many of the screws. I think that the black paint made the screw a little tight. The screws for the spines could have been just a little longer. Not all the panels are covered by the spines. Decided to hire someone to caulk the gaps or perhaps install some weather stripping. Overall the unit is very nice and provides shade and cover over our outdoor kitchen.

This is a very well made product! Solid weld joints! Top quality! Easy to assemble IF (and I repeat IF) the decals that are called out in the instructions are placed in the right location on one of the parts. My son and I spent the better part of the afternoon trying to get the roof assembly to fit. We finally took it entirely apart and began those steps a second time. Whoever put some decals on one critical part REVERSED and 'E' and and 'F' decals. Once we figured out the CORRECT step and part placement the rest of the assembly went smoothly.

Is a very good material and looks beautiful when you put all the parts together. BUT!!! bad manufacturing and missing parts. Sam's customer service was very helpful when I bring my concerns about the missing parts, (the four corners of the gazebo)I hope I received that parts very soon.Because you pay a lot of money and expect an excellent product.

Very well made good sturdy, strong and stable. But but but if only the parts were complete, M4 parts at all four corners are missing unbelievable don't know who to ask for the missing parts is it samsclub or sojag company of Canada. So 3 stars on this…..

Well we received it 4 days ago. Two of the main supports had cracked welds. I called Sojag and they were polite and said they would send 2 new ones and will take approx 7-10 days to get. In the meantime we figured we would put together what we can while we wait for those two main beams. In doing so I discovered all the roof braces are two short and I either need longer ones or spacers and longer bolts. I sent the question into Sojag today waiting to see if there is something we are doing incorrectly or if they were just manufactured wrong. We haven't heard back yet. It looks like a nice Gazebo but their quality control and instructions are really lacking. I will update it if I get these issues resolved.