Hi, there. We appreciate your feedback regarding your recent purchase. We understand the importance of having clear expectations when it comes to the features of our products, and we apologize for any disappointment you've experienced. If there is anything else you would like to share with us or if you have any further questions, please send us a private message on Facebook or X at @LGUSSupport with your product information or call us at 1-800-243-0000. ^Jayne