Hey there, Peyton! We appreciate you letting us know about the door to your LG dishwasher not closing because of the ball bearings. Our goal is to ensure that your dishwasher is able to function the way that it's meant to, so you can enjoy it right away. We've let our teams know about what's happening, and they should be reaching out to you by email to help you further. Please keep an eye out for in your inbox and spam folders for their response. Our doors are also open for you on social media if you would like an alternative method of contacting us. Just send us a private message on social media at @LGUSSupport with your contact info, model number, and details about your previous services for your dishwasher, and we'll be ready to help you further. We hope to hear back from you soon! *Josh

Hey there, Charles! We want to help get your newly installed LG dishwasher to work the way it should, error code-free. That's why we'd be happy to offer you this link (https://tinyurl.com/2dqkj4xq), which can provide you with tips on how to reset your dishwasher to resolve the LE error code. We've notified our teams about what's going on with your dishwasher, and they should be emailing you to help you further. Be sure to keep an eye out for their response in both your inbox and spam folders. If you would like to use another contact method to resolve what's happening, our doors are always open for you on social media at @LGUSSupport. All we need is for you to send us a private message with your contact info, model number, and details about any troubleshooting you've tried. We're here, and we're ready to help!

Hi Chetan, thank you for sharing your feedback. It’s great to hear your LG Top Control Wi‑Fi Enabled Dishwasher LDPH7972D is delivering the efficiency, quiet performance, and flexible wash modes you were looking for. Those features are designed to make daily cleanup easier and more convenient, and we’re glad they’re working well for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich

Hi Chetan, thank you for sharing your feedback. It’s great to hear your LG Top Control Wi‑Fi Enabled Dishwasher LDPH7972D is delivering the energy efficiency, quiet performance, and versatile wash modes you were hoping for. Those features are designed to make daily cleanup smoother and more convenient, and we’re glad the dishwasher is meeting your expectations. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich