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Customer reviews for Member’s Mark Lindsey Modular Fabric Sofa with Storage Ottoman for
Member’s Mark Lindsey Modular Fabric Sofa with Storage Ottoman
4.1 out of 5 stars
stars209 ratings137 reviews
  1. 5 stars62% (129)
  2. 4 stars15% (31)
  3. 3 stars7% (15)
  4. 2 stars4% (9)
  5. 1 star12% (25)

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Showing 31-40 of 137 reviews
Apr 3, 2025
Stephanie J
5 out of 5 stars review

This is a lovely neutral colored sectional! I believe that it will be perfect for any lounge or living room! It provides firm and excellent support for seaters! It also feels durable and will ]provide its owner support for years and years to come! The price seems to be fair and will like sale quickly!

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Dec 2, 2022
JJ
1 out of 5 stars review

Verified Purchase

Catastrophe - oh please!

I had to return it and had to pay someone to bring it back for me. What a mess! The pieces are extremely heavy, especially the ottoman. I hurt my back so bad trying to move the pieces. Actually it hurt my ribs front and back. The pieces don't slide at all. The crazy part is they give you rubberbands that are supposedly used to keep it together...oh my God, never heard of that one. I threw away money paying to have it picked up and returned. No more furniture for me. I bought some bean bag big chairs that are WONDERFUL and easy to move!

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Jun 10, 2023
Gina
1 out of 5 stars review

HORRIBLE

Horrible quality. Barely have used this sofa as it is in a second home and ready for the garbage. Fabric has pilled and pillows have no shape and are very uncomfortable. Pillows have flattened out and are very soft, have used this sofa only a handful of times Definitely to do not recommend. Ready for the garbage after only a few uses.

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reply from Member's Mark

We are truly sorry to hear about your disappointing experience with the sofa you purchased from us, Gina. We understand how frustrating it can be when a product fails to meet your expectations. All Member's Mark items come with a 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 for any further assistance.

Apr 3, 2025
Sarah W
5 out of 5 stars review

This couch is super comfortable. It's easy to sit and talk on or lay back and relax on. Love the elegant, textured fabric and the neutral color. It's a substantial size couch but not too big for our space! I love the little accent pillows that come with it and of course the extra storage in the ottoman! Such a great feature.

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Oct 26, 2022
Acc
1 out of 5 stars review

HORRIBLE

I bought this couch in the off white color. I keep the cushions covered by a blanket 90% of the time, it’s RARELY used and after about 4 months of use, it is already pilling and the cushions are losing their shape. Save your time and money and find a different couch. Super bummed. My other couch from Sam’s club is almost 5 years old and is in better shape.

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Jul 1, 2023
Cait
4 out of 5 stars review

Not too bad

The sofa was very easy to put together and the color is beautiful; however, I am giving it a 4/5 star for the comfort. It is very very stiff, assuming that it will loosen over time. I also wasn't too happy with the customer service. Provided a photo so people could see the navy.

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Dec 18, 2024
Sarah Y
4 out of 5 stars review

This sofa set is lovely! It's a great color, very soft material, and very nice ottoman. The back of this couch sits quite low, which I find doesn't give a whole lot of support for the back or neck. I love that the ottoman can be moved, so you can change up the look and functionality of the space easily.

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May 19, 2023
Poor Customer Service
1 out of 5 stars review

Damaged Item

We received the couch via delivery and found the front panel of the center chair is bent inward. I contacted Sam’s via phone and was asked to send photos. It has now been 3 weeks. I have requested a replacement of the center chair only. The last notice from Sam’s was a request for our information followed by a notice of closure with no resolution. I will be reporting to the BBB.

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Mar 21, 2023
KT
1 out of 5 stars review

Lounge Couch Modular sofa

Received many color cushions to go with the linen modular sofa I ordered. Once I contact customer support I was told the replacement cushions that were meant for my sofa were not in stock and it could be 2-3 months before a replacement is shipped out. I was offered 20% off the total purchase price as an option, but would be keeping the discolored cushions if I went this route. I believe I should be given a discount and provided a replacement just for the hassle, but i guess a happy customer isn’t the end goal here. I am displeased with the support provided to me considering I am a new Sam’s Club Member. I opted for the premium membership to the club, hoping to to avoid receiving “basic” care while shopping. Not a good look as a company Sam’s Club please treat your members better.

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Apr 3, 2025
Mariana O
5 out of 5 stars review

Beautiful modular sofa with a storage ottoman, lovely color and very comfortable l, the texture of the fabric is perfect, the cushions are extra comfy, the dimensions are great, seat perfectly a large group of people! I absolutely love it. The space for storage is a plus to keep blankets or extra stuff.

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