Sandy, we regret to hear that the Braxton Bonded Leather Pushback Recliner hasn’t met your comfort expectations. While we're glad you appreciate its aesthetic, we understand that comfort is key, and we'd like to see how we can support you better. Please reach out to our customer experience team at 1-888-406-0838, so we can assist you. - The Abbyson Team

Hello! Thank you for your feedback regarding the Braxton Recliner by Abbyson. We are glad to hear that you are enjoying your new recliner. This is a very versatile and stylish selection. We'd be excited to see how you've styled this recliner in your home. Feel free to share a photo. Thank you again for choosing #Abbyson! Sincerely, Ashley

AMB, we're sorry to learn that the Braxton Bonded Leather Pushback Recliner hasn't met your expectations for comfort. We understand how important it is for a recliner to be a cozy retreat, and we'd like the opportunity to discuss how we might improve your experience. Please reach out to our customer service team at 1-888-406-0838 so we can make things right. - The Abbyson Team

Thank you for your input on the Braxton Recliner. We value your feedback and apologize that the item isn't top grain leather. We do hope you decide to shop #Abbyson products in the future! Sincerely, Ashley

Hello! Thank you for your interest in Abbyson, Makers of the Living Experience. We apologize for this inconvenient experience. Please reach out to our customer service team at (888) 406-0838 or via email: samsclub@abbysonliving.com and provide your order#. An Abbyson customer service representative will respond to your inquiry immediately. Sincerely, Sabrina

Hey Michael, please contact our dedicated customer experience team at (888) 406-0838 so we can assist you with your concerns. - The Abbyson Team