Hi William, This is unusual to hear. Please contact our Customer Experience Team to further assist at samsclub@abbysonliving.com. We are happy to help! - The Abbyson Team

Hello! We only have one model of this chair, what was ordered is what is shipped. Have you reached out to our customer service line for assistance? Please call 888-406-0838 or write via email to samsclub@abbysonliving.com, with a photo of the issue. We certainly ship just the item ordered. Thank you, The Abbyson Team

Thank you for sharing! We do suggest reviewing the product dimensions to ensure the furniture piece works in your space as expected. Feel free to reach out to our Customer Experience team for further assistance at samsclub@abbysonliving.com - The Abbyson Team

Dorakat, we're glad to hear that you find the Braxton Bonded Leather Pushback Recliner well-made and easy to sit down and get back up. Thank you for sharing your positive feedback, and we hope you continue to enjoy your new chair. - The Abbyson Team

We are sorry to hear this Terri! We want to ensure that you are happy with the furniture you have in your home and would be happy to further assist you. Please contact our dedicated Customer Service Team at samsclub@abbysonliving - The Abbyson Team

Greetings! Thank you for your feedback regarding the Braxton Recliner by Abbyson. We are glad to hear that you are enjoying your new recliner . This is a very versatile and stylish selection. We'd be excited to see how you've styled this recliner in your home. Feel free to post a picture and tag #Abbyson on social media. Thank you again for choosing #Abbyson! Sincerely, Ashley