Shipment was delayed 2 days, missed anniversary, flowers arrived dead and molded, falling off stem

Highly upset with the rose quality, they were small buds and seamed very old/ dried out! I’ve ordered before and was expecting much better quality!

Completely dead upon delivery and tried to return couldn’t get a response. Absolute disgrace including customer service. Do not purchase huge mistake.

I wasn’t sure how roses left on my doorstep in the Texas heat in august would survive. They were packed perfectly and absolutely gorgeous and saved me a ton of money. In total I’ve ordered 30 dozen roses and haven’t regretted it one bit.

My roses welted by the second day. I always buy my roses for my home and for my son’s resting space. They usually last me over a week and half or longer. I was not pleased with this batch.

The roses were pretty but despite cutting the flowers and putting them promptly into water after receipt, they drooped and never recovered. They were unusable for the purpose they were purchased for.

The buds of the roses did not open and instead just drooped. This is despite changing the water every day. I have purchased this numerous times in the past and this has not been the case. I am very disappointed.

First they arrived late. Second they looked and felt like they had been frozen. The roses looked dead when they arrived. Very soft and fell of the steams the ones that remained on the steam never opened up.

We ordered 100 stems last year for a work event and they were absolutely gorgeous. We ordered 50 stems this year and it was a night and day difference. Wilted, molded and already yellowing when we opened the boxes. It was too late to reorder so we had to go elsewhere for another 2 dozen to get by. (Tried to add the pictures to this review but keep getting a network client error)

I bought two cases of 150 Member’s Mark roses to make 24‑ and 50‑stem Valentine’s Day bouquets, and this purchase was a complete disaster. The roses arrived with tiny, underdeveloped, pathetic buds that looked nothing like the photos or what you’d expect for Valentine’s Day. Half the stems were weak, or already on their last leg, and a lot of the buds never opened at all. These were supposed to be “Premium” roses, but what I received was nowhere near sellable quality; especially when customers expect full, beautiful blooms. And because the order arrived so close to Valentine’s Day, returning them wasn’t even an option. I ended up losing money and scrambling to salvage whatever I could just to keep my customers from being disappointed. No business owner should have to patch together bouquets from a bulk order that was supposed to be reliable. Sam’s Club, if you’re going to market these roses, then the quality needs to match the promise. This experience cost me time, money, and customer trust. I won’t be buying Member’s Mark roses again, and I strongly suggest other business owners think twice before relying on them.