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Sam's Club
Customer reviews for Serta Home Theater Power Recliner, Assorted Colors for
Serta Home Theater Power Recliner, Assorted Colors
4.2 out of 5 stars
stars1,187 ratings533 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (211)
  3. 3 stars7% (84)
  4. 2 stars3% (41)
  5. 1 star9% (107)

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Showing 31-40 of 533 reviews
Oct 30, 2021
Sewing Lady
5 out of 5 stars review

Verified Purchase

Great product foe the price

Read the reviews. No problems at all remember to plug up the cord under the chair to work the motion. Sits fantastic, correct size and motion. Great for the price!

Helpful?2SYPY0HFIELD13603854254
Dec 11, 2022
Donna Tilka
5 out of 5 stars review

Verified Purchase

Recliner chair by Serta

We saw this chair in our local Sams Club. We were able to sit in it and found it to be quite comfortable. We had it shipped to our house which was a relief due to our ages. Well we love, love ,love it. My husband sits in it every night, and has not had one bad word to say about the chair. Great buy.

Helpful?2SYPY0HFIELD13603854254
reply from True Customer Service

Thank you very much for the review! We're glad you love it! If you run into any issues, please don't hesitate to contact us at upholsteryservie@trueinnovations.com

Dec 5, 2022
Old Codger
5 out of 5 stars review

Verified Purchase

Serta Theater Recliner

This chair is everything that I hoped for. Reclines nicely. It has a separate control for the headrest. Came in two pieces as expected. Easily put together. I would have preferred to have the controls on the outside but understand they need to be on the inside if multiple chairs are to be used next to each other in “theater” style. Great price. Would buy another if I needed another.

Helpful?2SYPY0HFIELD13603854254
Feb 9, 2022
Anonymous
5 out of 5 stars review

Verified Purchase

I would give this 6 stars if I could!

This is a very comfortable chair. I felt it immediately when I sat in the one on display. I had to order it online and have it delivered to my house. It is a hefty chair and it took two people to carry it into the house. It was incredibly easy to assemble (one-person assembly). Everything works great and it is so comfortable.

Helpful?2SYPY0HFIELD13603854254
Dec 28, 2021
Cindy
5 out of 5 stars review

Verified Purchase

Comfortable chair

We put the chair together, plugged it in had power but chair wouldn't work. We unplugged it and plugged it back in still wouldn't work. Husband laid on the floor and found a plug hanging underneath the chair after we plugged it in it worked. the book didn't show a plug underneath, we literally had to tilt the chair on it's side to get to the plug.

Helpful?2SYPY0HFIELD13603854254
Nov 16, 2021
prof2
4 out of 5 stars review

Verified Purchase

Nice chairs that look and work very good

I am very pleased with the quality and operation of the chairs. I bought two of them as I wanted something for our TV room to relax in while watching. They were delivered within two of my purchase online. They arrived in boxes that were pretty tattered. However, when I unwrapped them there was no damage to the chairs. Putting them together was rather easy, although they are heavy so if you are not use to moving heavy items you should get some one to help you. Once I plugged them in they both worked flawlessly. Overall these were a good purchase; relatively inexpensive and the quality is good. I only gave this four stars because I have only had the chairs for a few weeks. Waiting to see if there will be any difficulties in the future.

Helpful?2SYPY0HFIELD13603854254
Nov 8, 2021
MDively
4 out of 5 stars review

Verified Purchase

Great value for a home theater chair

Great chair - great value. The only reason I didn't rate this a 5 is because 1 of the 2 chairs sent had an electrical issue and didn't work properly. Sam's customer support was helpful and immediately sent a replacement but it was obviously annoying to have to deal with the extra headache of reboxing the defective chair and working with a shipper to have it picked up. Chair itself is very comfortable - I'm 6'2” and a big dude and it fits me well. Definitely recommend if you are looking for a good value on a home theater chair.

Helpful?2SYPY0HFIELD13603854254
Nov 16, 2021
Sandy
4 out of 5 stars review

Verified Purchase

Happy with chair

The Serra home ent. Chair is great. Material is very easy to clean, love the color (brown). Never have to get up to charge my pad, phone. Easy to get in / out. Only thing is the chair takes time (slow) too lift legs. Have not been out of it to watch football since I got it. Oh drink holders are a plus too. Delivery was a downer they just tossed it out at in the driveway and left. Had to ask neighbors to help us.

Helpful?2SYPY0HFIELD13603854254
Jun 2, 2022
KleeS
4 out of 5 stars review

Verified Purchase

Comfortable and Functional

The chair was very easy to assemble and is extremely comfortable. The extra charging ports are a plus. The only issue I have is the arms that open for storage are not always flush with the opening. I have to make occasional adjustments on it. We have 2. They're great in our family room.

Helpful?2SYPY0HFIELD13603854254
Feb 9, 2022
Nickey
3 out of 5 stars review

Verified Purchase

Nice Chair

I find it comfortable and functional with storage in arms and cup holders. I didn't want to pay for real leather and hopefully it will last. There is a 1 year warranty but no company or phone number listed if there is a problem. Also by being a member I believe it added a year to my warranty. The storage arms don't align correctly, it moves alot on wood floor, I constantly have to push it forward. You can get out of it when open though, doesn't tilt. The control buttons are awkward, I'm constantly hitting cupholder lights.

Helpful?2SYPY0HFIELD13603854254
reply from Serta Team

Hello Nickey, We are sorry about your experience with the Serta Home Theater Power Recliner. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.