Jay, we are sorry to hear the tires did not meet mileage expectations. To initiate a warranty claim, please visit your local authorized tire dealer for a full inspection of the tires. Have the dealer give us a call while you are there. Our number is 866-866-6605, 8am - 7pm EST (Mon-Fri) and 9am - 1pm EST (Sat).

Honda car, Thanks for reaching out regarding your experience with the Primacy Tour A/S tires. We understand that the tires have worn out at 30,000 miles, which is below the mileage warranty provided. To address your concern, we would like to get an inspection of the tires from an authorized Michelin retailer, (preferably to selling dealer) to determine the cause of the premature tire wear. Once inspected, give us a call at 866-866-6605 8am-5pm EST Mon-Fri to discuss the next steps.

Michelle, sorry to hear of the noise, but fortunately there is a Satisfaction Guarantee as part of the Michelin Promise Plan. Your selling retailer should be able to swap the tires out for you.

Thanks for the feedback! Please call us at 866-866-6605 8am-5pm EST for so we can gather additional details and offer assistance.