Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Serta Perfect Sleeper Ocean Luxe Firm Pillow Top Mattress for
Serta Perfect Sleeper Ocean Luxe Firm Pillow Top Mattress
4.6 out of 5 stars
stars54 ratings54 reviews
  1. 5 stars87% (47)
  2. 4 stars4% (2)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star7% (4)
Sort by |
Showing 1-10 of 54 reviews
Mar 8, 2026
Michele S
5 out of 5 stars review

So far so good

Just got the mattress but last 2 nights I slept very good

Review from Serta
Helpful?10OS76WQMQD113602911447
Feb 6, 2024
diananeiraacosta
5 out of 5 stars review

Perfect name: It is indeed the perfect sleeper!

[This review was collected as part of a promotion.] I thought I had a nice mattress until we tried this! To be honest I had tons of trouble waking up this morning because it is so comfortable! I love that it is built in a way where you dont feel the person next to you move and my body woke up feeling relaxed and didn't have any discomfort on my back or waist area like it happened with my previous mattress after a long night of sleep. This is an excellent product!

Review from influenster.com
Helpful?10OS76WQMQD113602911447
Feb 10, 2024
scarletfever
5 out of 5 stars review

Goodbye Back Pain, Hello Deep Sleep

[This review was collected as part of a promotion.] The most impressive aspect of this mattress is it's firm comfort. It provides excellent pressure relief, especially for my hips and shoulders as a side sleeper. I also find it very conforming and supportive, allowing me to easily switch between sleeping on my side and back throughout the night. Since using this mattress, I've noticed a significant improvement in my sleep quality. I fall asleep faster, sleep more soundly through the night, and wake up feeling more refreshed. This could be due to the combination of comfort and support, or the cooling properties of the Ocean Luxe material. As someone who occasionally experiences back pain, I'm happy to report that this mattress has helped alleviate it. The firm support seems to cradle my spine well, preventing any aches or stiffness in the morning. Although I tend to sleep hot, I haven't found myself overheating on this mattress. The Ocean Luxe material seems to breathe well and dissipate heat effectively. I've owned several mattresses in the past, ranging from budget-friendly options to traditional innerspring models. This Serta Perfect Sleeper is by far the most comfortable and supportive mattress I've ever slept on. The combination of plush comfort, firm support, and cooling features is truly unique and has made a noticeable difference in my sleep quality.

Review from influenster.com
Helpful?10OS76WQMQD113602911447
Feb 2, 2024
camilleymarie
5 out of 5 stars review

Great Mattress

[This review was collected as part of a promotion.] I’ve had my mattress for 10+ years, so I was due for an upgrade. Very pleased with the new pillowtop mattress by Serta. It’s a perfect balance between soft and squishy and firm. Great for couples that have different mattress preferences. Providing the softness I love, with the firmness my fiancé prefers.

Review from influenster.com
Helpful?10OS76WQMQD113602911447
Feb 2, 2024
martinbrosmama
5 out of 5 stars review

Better night sleep!

[This review was collected as part of a promotion.] We were in need of a new mattress. Our mattress before this one was also a Serta. We had 6 plus good years with it but it was starting to hurt my back. My fiance is thin whereas I am plus sized so the weight distribution was not the best for it. My side was starting to sink some since more weight was on its side. They are heavy mattresses so rotating them is not an easy task. With the pillow top, flipping it over is not really an option. The first night on our new mattress, I felt an instant change. I didn’t wake up sore, tossed and turned a lot less and felt refreshed. Our old mattress gave us a lot of good years and I expect the Serta name to continue to give us quality sleep. *I received this mattress courtesy of Serta and Influenster to try out and give my honest opinion about*

Review from influenster.com
Helpful?10OS76WQMQD113602911447
Feb 3, 2024
shannons4a3e
5 out of 5 stars review

Amazing quality and allowed us to sleep like a rock

[This review was collected as part of a promotion.] First impression was that the pillow top was soft and felt like a dream. Once we got it put on our bed it was firm and quite solid. Was worried it might have been to firm. However, after a few nights sleep we changed our mind. I have been sleeping so soundly it’s fantastic. In comparison to our old one this Serta one is wayyy better better quality. Seems to be impeccably made. I would absolutely purchase another. Thank you Influencer for the opportunity to try it!

Review from influenster.com
Helpful?10OS76WQMQD113602911447
Jan 17, 2024
Mc51
5 out of 5 stars review

Awesome Mattress!

Beyond my expectation I don’t think I ever slept so well in a long time. I used to wake up in the middle of the night with my back hurting but not any more . Would definitely recommend this mattress to my friends and family should’ve gotten a Serta mattress years ago Best sleep ever !

Review from Serta
Helpful?10OS76WQMQD113602911447
Feb 2, 2024
masjedilicious
5 out of 5 stars review

Firm with plenty of support

[This review was collected as part of a promotion.] When I first slept on this mattress, I was unsure with how I felt about it because my previous mattress was a little softer. That being said, I now love this mattress as it feels very supportive and comfortable. It’s definitely not the one for you if you prefer a softer mattress though. This mattress is also a pillow-top, which means that you can’t flip it upside down to prevent early wear. It can only be flipped front-to-back. It also makes it a couple of inches taller than a typical mattress. However, I’m a fan and would recommend this mattress to anyone looking for a nice firm mattress.

Review from influenster.com
Helpful?10OS76WQMQD113602911447
Feb 2, 2024
km092893
4 out of 5 stars review

Firm with no movement

[This review was collected as part of a promotion.] When I first laid on the bed, I did not like the mattress this is because I typically do not get a firm mattress. However, I have started to like this mattress I feel as though it has helped with my posture, and although the mattress is super firm with no movement, it feels comfortable. I am a side sleeper. the first night I had challenges falling asleep because I could not get comfortable. However, after the first night I started to like the mattress I would say if you’re not used to a firm mattress, it is definitely gonna be something that you have to get used to especially one that is this firm that has no give at all it has a pillow top however that really doesn’t do anything to help soften the firmness of this mattress.

Review from influenster.com
Helpful?10OS76WQMQD113602911447
Jun 14, 2025
Buyer
1 out of 5 stars review

Don't buy unless you want back pain

This mattress will torture your back and neck. I wish I could take it back. Terrible sleeping experience on this mattress. I can't say enough bad.

Helpful?10OS76WQMQD113602911447
reply from Serta Team

Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!