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Customer reviews for Serta Perfect Sleeper Ocean Luxe Firm Pillow Top Mattress for
Serta Perfect Sleeper Ocean Luxe Firm Pillow Top Mattress
4.6 out of 5 stars
stars54 ratings54 reviews
  1. 5 stars87% (47)
  2. 4 stars4% (2)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star7% (4)
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Showing 1-10 of 54 reviews
Mar 8, 2026
Michele S
5 out of 5 stars review

So far so good

Just got the mattress but last 2 nights I slept very good

Review from Serta
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Jan 31, 2024
jenjenjennn
5 out of 5 stars review

Excellent!

[This review was collected as part of a promotion.] We got this mattress to replace an older one that we’d had way too long, and this Ocean Luxe Firm Pillow Top is absolutely perfect! We sleep so much better now on this mattress. I’m including a picture from when the mattress was first delivered, and my dog immediately hopped on it to take a nap before we could even get it unwrapped and onto the bedframe, haha!

Review from influenster.com
Helpful?10OS76WQMQD113602911445
Feb 6, 2024
diananeiraacosta
5 out of 5 stars review

Perfect name: It is indeed the perfect sleeper!

[This review was collected as part of a promotion.] I thought I had a nice mattress until we tried this! To be honest I had tons of trouble waking up this morning because it is so comfortable! I love that it is built in a way where you dont feel the person next to you move and my body woke up feeling relaxed and didn't have any discomfort on my back or waist area like it happened with my previous mattress after a long night of sleep. This is an excellent product!

Review from influenster.com
Helpful?10OS76WQMQD113602911445
Jan 17, 2024
Mc51
5 out of 5 stars review

Awesome Mattress!

Beyond my expectation I don’t think I ever slept so well in a long time. I used to wake up in the middle of the night with my back hurting but not any more . Would definitely recommend this mattress to my friends and family should’ve gotten a Serta mattress years ago Best sleep ever !

Review from Serta
Helpful?10OS76WQMQD113602911445
Feb 6, 2024
haleydorio
5 out of 5 stars review

game changer

[This review was collected as part of a promotion.] I got such awful back pain from old mattress. This one is absolutely perfect. It’s cooling, comfortable, and feels like a dream!!! It isn’t as heavy as my last mattress was so it makes it so much easier to change the sheets!

Review from influenster.com
Helpful?10OS76WQMQD113602911445
Jan 24, 2024
ChicagoMarge
5 out of 5 stars review

Great features, look, thickness and comfort!

I bought this mattress a month ago, and I'm so happy I did! The whole process, from delivery to setting it up in my room, to sleeping on it that very night, was simple and hassle free. The thick and luxurious feel of this mattress gave me a comfortable and cozy night's sleep. It is a well-balanced combination of firm and soft at the same time. When the bed is all made up, the mattress is the perfect height and thickness for a wonderful look in any roomm. I highly recommend the Perfect Sleeper Oceam Luxe Firm Pillow-Top.

Review from Serta
Helpful?10OS76WQMQD113602911445
Feb 10, 2024
Joholo
5 out of 5 stars review

Lower back pain and shoulder pain GONE!

I have had the most restful sleep in a long time, since owning this mattress (for about a month as I type this). This mattress is firm, supportive and contouring in all the right places. My husband concurs, as his lower back pain and shoulder pain (which has kept him awake with our previous mattress) have been completely alleviated with our new mattress. I highly recommend!

Review from Serta
Helpful?10OS76WQMQD113602911445
Feb 19, 2024
neleighh
5 out of 5 stars review

Comfortable

[This review was collected as part of a promotion.] I enjoy this bed, it’s very high so unfortunately I had to change and get all new sheets but it’s very comfortable. I needed a new bed for a couple years just never went out of my way to get it but luckily Influenster did the job for me. My husband and I were involved in a car accident in December and this bed has helped comfort the pain we were dealing with. You can’t feel the springs and the cooling aspect of the bed it perfect. I do recommend this bed for anyone looking for a new bed.

Review from influenster.com
Helpful?10OS76WQMQD113602911445
Feb 2, 2024
km092893
4 out of 5 stars review

Firm with no movement

[This review was collected as part of a promotion.] When I first laid on the bed, I did not like the mattress this is because I typically do not get a firm mattress. However, I have started to like this mattress I feel as though it has helped with my posture, and although the mattress is super firm with no movement, it feels comfortable. I am a side sleeper. the first night I had challenges falling asleep because I could not get comfortable. However, after the first night I started to like the mattress I would say if you’re not used to a firm mattress, it is definitely gonna be something that you have to get used to especially one that is this firm that has no give at all it has a pillow top however that really doesn’t do anything to help soften the firmness of this mattress.

Review from influenster.com
Helpful?10OS76WQMQD113602911445
Jun 14, 2025
Buyer
1 out of 5 stars review

Don't buy unless you want back pain

This mattress will torture your back and neck. I wish I could take it back. Terrible sleeping experience on this mattress. I can't say enough bad.

Helpful?10OS76WQMQD113602911445
reply from Serta Team

Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!