We&#39;re sorry to read about your disappointment with Miracle-Gro Moisture Control Potting Mix and appreciate your feedback.<br /><br />Odor is caused by decomposing natural matter and is non-toxic. Once material is opened and spread, odor will dissipate on its own in 24 - 28 hours. If there are holes or damage to the package moisture/water will enter. This often can happen at retailers when stored outside in their garden center. There is nothing wrong with the product itself and it can still be used.<br /><br />We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 877-220-3089 if we can further assist.

We're sorry to read about your disappointment with Miracle-Gro Moisture Control Potting Mix and appreciate your feedback.Some small pieces of back and twigs are intentional components of our growing media. Most of our soils, especially potting mixes and garden soils, are made of composted forest products and contain very little, if any, soil. This provides high organic content and nutrients without the concern for soil compaction. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 877-220-3089 if we can further assist.