We&#39;re sorry to read about your disappointment with Miracle-Gro Moisture Control Potting Mix and appreciate your feedback.<br /><br />We do not sterilize our soils, however insects can not survive the composting and packing process. Insects may enter the bags while waiting to be sold. <br /><br />We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-295-6902 if we can further assist.