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Member ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)

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Jul 7, 2022
H Tom R
5 out of 5 stars review

Love this generator!

We bought this unit in February. We have a 1300 sq foot cabin in a remote area where power outage is common. I have had several occasions to test it out. It has performed flawlessly. We have a 30 amp plug outside the house for a camper hookup. We use that to back feed the house breaker panel. When the power goes out, we shut down the main, shut off the hot water heater and dryer, and turn on the 30 amp from the generator. It runs everything else in the cabin with no issue. Including the well pump, and the 2 ton geothermal heat pump. I was hauling the generator from the tractor shed with each outage, but just retrofit a sun cast shed just for the generator, complete with sound insulation, vent fan and exhaust extension. I also ran a direct line from the cabin's propane tank which we use for the gas logs and grill. No more hauling the generator, no more hauling gas, and it is MUCH quieter. I just flip the run switch to ON and press the start button. My wife is comfortable doing it on her own. I do wish I could use the remote button to start the unit. Then I wouldn't need to go outside at all. But to use the remote start button, you first have to go outside to turn on the run switch. Kind of defeats the purpose of the remote start button. I called Westinghouse to ask about leaving the run switch on permanently, but they said it powered up 6 different components and would damage the unit if I left it on. Anyway, I am very happy with the 9500df. Lots of power. Starts every time. Dual fuel is a great plus.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 21, 2020
HurricaneJoe
5 out of 5 stars review

Great wattage and DF

Bought this in anticipation of a bad hurricane. Went without power for a week so far and replaced an old 4500 model from 17 years ago. This is the same size and db level. Dual Fuel is a great option of when there are long gas lines. Set up with a 50amp inlet and interlock. Ready for the next outage!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Apr 24, 2023
Biggy cheese
5 out of 5 stars review

Great looking and very sturdy frame

The generator is easy to maneuver in tight storage area as well as easy to tuck out of the way.The flex fuel feature is also very convenient and the capacity of the unit fits all of our needs so I am confident that in the upcoming hurricane season I will be ready for all power outages.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Apr 7, 2023
cheechwizard
5 out of 5 stars review

Great Looking Generator/Easy to put together

I just received the generator, opened the box and put it together in less than twenty minutes. Looks great, sounds great and now I'm ready for Hurricane Season! I purchased for ease of starting, cause as I continue to age pull starting is not going to be easy. Thank you!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jul 4, 2024
PeterKay
5 out of 5 stars review

Resilience

I will be able to now plug this generator into a transfer switch on the outside of my home. Power goes out, I turn off the main switch and a couple of breakers for pool and central air conditioning and then fire up my Westinghouse. It will power everything else in the4600 sq foot house including my well pump and a portable AC. Exciting!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 14, 2020
RXRUNNR
5 out of 5 stars review

WGen9500DF Potent Power Unit

I just received this united on 9/11/2020 (37 days after purchase) and put it thru all of the non load run tests. It started on gasoline and propane by remote and push button every time with minimum noise/vibrations and no leaks. Ran 4 times for 1/2 hr. each on both fuels with no problems, real test will come when power outage occurs. Only issue I had was a minor one. The weld on nut for one of the front feet was poorly done and snapped off when tightening.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Aug 30, 2024
MI-Man
4 out of 5 stars review

Nice Machine - Poor documentation

I bought this generator during a recent power outage and used for approximately 6hrs. It was easy to assemble and I didn't see any damage or missing parts. Once assembled and full of fuel, it started and ran flawlessly all through the break-in period. So far I'm very happy with the machine itself, however I have complaints with the documentation that came with the machine. The remote start feature is neat, but seems pointless considering the manual states the generator should be started before any loads are hooked up. So why would I remote start it, just to then plug things in? Seems pointless but doesn't negatively affect operation so it's fine. First of all, owners manual has a lot of issues with product feature descriptions. The manual mentions "ECO switch" in one paragraph, but the images of the machine with labels doesn't show the ECO switch anywhere. Normally if it's an optional feature, the manual will say something like "if equipped" but this one doesn't say that. It just talks about features as if the machine has them, yet it doesn't. Or maybe it does but it's not labeled correctly??? Also, on one page the manual states fuel capacity is 1.1 gallons, on another page it says 6.6 gallons. Obviously 1.1 gallons is wrong, but I can't help but wonder if it's supposed to be something else? The manual doesn't say engine oil capacity anywhere, so I suspect the 1.1 gallon fuel capacity is supposed to say 1.1qt of oil. The manual also mentions the smart switch connector, but as zero description of what it is or what it's for. I assumed it's for optional equipment, but what? Why can't the manual say something about it? I had to look online to figure out what it was for. Overall, the owners manual is vague at best and leaves a lot of questioning. I'm mechanically inclined and have used generators in the past, but for someone with no generator experience, you'll want a lot better description and operation than what this provides. It would seem the owners manual was written by someone who's never seen the machine or used it. Overall, great machine, poor documentation.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 8, 2021
tonys
5 out of 5 stars review

Quality Build, Great Features

Has a very high Quality look and finish, everything was in the box. Went together in a snap, started right up on propane. Love the electric start and the remote start is a really nice feature. The instructions are even clear and easy to follow, really nice piece of equipment, couldn't be happier so far.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 7, 2023
Dusty2018
5 out of 5 stars review

Excellent features

I have been totally amazed with all the features of this generator. As I read the manual it's capabilities exceeded my general needs. However, it's good to know I have reserve power If required. I also like the fact everything was included other than gas to put the generator into operation. I found the instruction easy to understand and I believe it to be one of the best purchases I have ever made.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Dec 1, 2021
kitten21
5 out of 5 stars review

Have it installed with a GenerLink Transfer Switch

Bought this unit in August, been testing it monthly and finally got our Generlink Transfer Switch MA24-S installed last month. Did a test run and it looked good. No heat or air. Would be nice to know how much load is being placed on the generator by having some sort of indictor. Mainly want it to run the fridge, freezer all the lights etc and it seemed to be doing well in that arena.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020