I bought this on the 19th and it was delivered today 9-22-23. setup was easy and within 2 hours it was running. However, no power at any of the outlets. Called customer service, on hold for 17 min. and then rep. comes on and tells me it will be 12 to 24 hours before anyone can get back to me. Really disappointed. "so much for the performance test" before it leaves the factory.

Excellent product. Set up was easy and it started right up after adding oil and gas and connecting the battery. Had an electrician come out to install power inlet box to house circuit panel. This will make the generator work with your house circuits. The battery start system is great. I checked out the manual start and just like the Westinghouse video, it didn't take much effort and started in one pull! This generator powers the whole house. Main reason we bought this generator was that the last storm had our power out with no back up supply.

We received our generator this morning and right away we unpacked it and started it up after reading all the instructions. The size is very compact for the amount of power that it generates. The set up was easy and it runs great. So far so good. We will see how it stands up to a cold winter.

Generator easy to set up BUT on initial start up directions are not clear on a couple things. First, on/fuel lever location not indicated—took awhile to find and get fuel to engine, also not identified in user manual. Second, battery hook-up cable is hidden under top of generator and although it is outlined in owners manual took time to find and connect. Other than that great, started up as soon as all connections were in place, electric FOB start saves back and perspiration, neighbor and I want to starts up before hurricane season, he has a 7500 watt Firman, only recoil start—he is still trying to get started my has been running 1/2 hour.

THIS IS A PROBABLY A LIFETIME UNIT IF YOU MAINTAIN IT WELL. EASILY WILL POWER ALL MY MEDIUM SIZE HOUSE. LOVE THE DUAL FUEL FEATURE. IT EASILY SWITCHES FROM LP TO GASOLINE WITH JUST A TAD OF STUTTER. NOTHING COMPLICATED. KEY FOB IS A GREAT FEATURE.

It powers our camper no problem and can power most of our house during outages we couldn't be happier it opens up so many options for us such as off grid camping and getting our son out of the house who has severe autism and otherwise don't leave!!!!!

Replaced a more than 20 year old generator so that could power the whole house after installing the transfer switch and glad we did. Did the generator break-in period before hurricane season and when we lost power due to Hurricane Ian, it was ready to go, fired it up and was able to transfer all the power to the 9500. Works on both propane and gas(ethanol free) which means we can have nearly 4-5 days of fuel and propane tanks if we need it. Makes it so much easier to ride out a storm in Florida!!

I have been looking for a power generator with these many feature for a while. WGen9500DF has everything I need and more. I have a Travel Trailer and I want to run the A/C, Microwave, TV, etc... This monster should be able to handle it easily. At home, I want to use it as backup power. I just got it today and I've have only used with propane, but it started without a glitch. Sounds louder than my Firman but it has twice the power!

We bought this after our winter storm of the century in Texas. We decided we're not getting caught like that again. This generator has features others don't have and it's at a better price. The generator looks well made and sturdy. It also has the Westinghouse name, that's a lot in it's self! Next, having a transfer switch installed. This generator should run the whole house. We'll be ready for that next century storm.

Wanted a portable home generator for some time. This generator is well made, relatively quiet and can be used with both propane and gasoline. It was delivered with oil, battery charger and the hookup for propane. Another unique feature is the remote start and stop. Will still need to make or purchase the home hookup cable.