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Member ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)

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Showing 7,281-7,290 of 29,136 reviews
Jan 17, 2022
Flip5366
5 out of 5 stars review

Well designed, solid product

Bought this after we moved to the woods, assuming power wouldn't be reliable way out here. I really like the remote start - works reliably - the thing has a serious starter and an automatic choke. I use gas in case i want to power anything in a field and dont want to drag a propane tank w me. Solid construction. Be sure to give it enough oil, the quart they give you is not enough - and the low oil sensor prevented me from starting it.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 16, 2022
Scott D
5 out of 5 stars review

Power Security

I've been eyeing the WGen9500DF for over a year now. After carefully researching all the brands the Westinghouse won the race! Package arrive quickly and the unit looks awesome and well built. Assembly took all of 5 minutes, simple. Added some fuel and it started right up.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Aug 10, 2021
Jim261
5 out of 5 stars review

Solid generator for home backup

Did a lot of research to find a replacement for my 20 year old generator. The Westinghouse 9500df is top of the line for a home backup and construction use. Trickle charger for the battery, gas regulator and line, wheels and transport handle, all included in the package.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Feb 10, 2023
lake side bob
4 out of 5 stars review

Westinghouse 9500 watt generator

Bought a 10 days ago, just delivered yesterday. So far, great. Getting ready to start it up per break-in. Packing was good, only few things to put together. Unit seems well made and logical to use. Really appreciate the built in battery charger and charger supplied. Good design and a built in charging port. Don't have to hook up my trickle charger.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jul 18, 2023
CCrudup
5 out of 5 stars review

Perfect generator for all our needs.

We purchased this generator in preparation for the hurricane season. We had the electrical connection installed to connect the generator to the house. Although we were lucky that we didn't need it during the season, it was the best thing we could have purchased. Wen testing the generator, we disconnected the main power and started the generator. Glad to say, the house connection worked perfect. The generator supplied enough power that we were able to run AC, two fridges, and most lights without any issues. The generator has all the features we wanted and the remote start is great. We would without doubt recommend this generator!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Aug 13, 2024
Bdog1069
5 out of 5 stars review

So far so good

I received this generator in less than two weeks. Read through the manual and ran tests. The system is operating as designed. I would recommend adding more details on using a 120v ac charger in the manual break-in or maintenance section, specifically on what position the battery/run switches need to be in (on or off). Other than that minor detail no one should have an issue setting the generator. Rating 4.9

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 25, 2024
Obadiah76
5 out of 5 stars review

Need propane tank adaptor

This is my second generator. I love the product bbut I had a problem that would be easy for you to address. The regulator/hose supplied attaches easily to 20 and 40 lb tanks. However it does not connect to a 100 lb cylinder. I found this out only after buying and filling two 100 lb tanks. I have ordered two adapters to fit the regulator hose you provided, but I will not recieve those until mid-July. It would have been so much easier if you had provided an adaptor to fit either 20# or 100# tanks.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Feb 24, 2023
ARJA
5 out of 5 stars review

WGen9500DF

Appears to be a well made quality product. The company didn't cut corners on anything so far, even included the oil, funnel and propane hose connection. Came well packaged for shipping a very heavy machine. This is for emergency backup power, not everyday use so I won't know till I need it if the quality matches the great appearance.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
May 17, 2021
Wm.J
5 out of 5 stars review

Fantastic Generator!

I purchased this item October 14, 2020 and thankfully I didn't have to use it until the middle of winter here in Louisiana. My old unit was of another brand with 4500 watts output, and just couldn't power enough of the house. This year we experienced a very hard winter with snow and ice with extremely low temperatures for our southern state. Result no electricity for days! I went out and cranked this Westinghouse unit and I couldn't believe how good this system cranks, runs, and powers up my home with no bogging down or problems of any kind. Thanks Westinghouse for a brute of a generator! Sincerely, W.J.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 18, 2023
Laurab
1 out of 5 stars review

New generator won't start

Purchases this generator and fresh out of the box, does not start, oil provided with unit not sufficient per manufacture's recommended amount, add additional qt quart to make recommended amount correct. Now waiting for customer service to respond. Pulled rope, remote, or push start not powering up machine. Have to trouble shoot and use Manuel to figure out why units not starting. Spent a lot of money on this dual gas/propane's powers unit. Extremely disappointed in this purchase

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from eCommerce

Hello, thank you for your purchase, we are deeply sorry to hear about your experience! Thank you for your feedback I have passed it along to our quality control team to ensure that we are providing the best products possible! If you do not hear back from our customer service team or do not get the help you need, please contact us at westinghousevip@wpowereq.com and we can escalate your case to ensure you get the help you need! Thank you, Zach - Westinghouse