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Customer ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)
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Showing 61-70 of 29,135 reviews
Mar 17, 2026
JW62
4 out of 5 stars review

Whole home capable

Just bought the generator. So far I am well pleased. The set up was not difficult, but I will say the illustrations on the set up sheet could be more detailed. As expected, the unit is heavy. Could be more easily maneuvered with 4 wheels or having the two wheels located for better balance but we can manage it and should have no problem meeting our power needs. After the electrician finishes setting up the transfer switch we will be good to go.

Review from westinghouse.com
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Mar 26, 2026
pumpkin802026
4 out of 5 stars review

Great so far haven't used it other than break in

We have not used this yet. We had an ice storm in January & our old Generator is to small for our new location. We upgraded to WGen14500 TFC and are planning on using Gasoline. Our electrician added a switch and a plug to the new home and we are ready to go for the next power outage. We hope this will last as long as our old 4000 watt Generac that is still running and works great. We had Natural gas at our old home and now we are all electric so we needed to get a larger generator. It was on a pallet when it was Delivered by FedEx and it took us borrowing our neighbors to small floor jack and some extra wood to get it out of the wood packing and the extra pallet. If you are buying this please be aware of the unpacking if you don't have access to floor jacks or a hoist. My husband put the tires on last once they got the wood out from under the generator because they were in the way. Once the generator was clear of all packing wood and on the supports of the wood we had he then added the tires and they slowly lowered the generator to the floor. I was worried I would not be able to move it but I had no issues at all I am 5'2 with the 2 handles and wheels. I should have taken pictures it was well packed. My husband has run it for 5 hours under little to no load per the instructions. For break in. Now we can move it outside and flip a few breaker and we are up and running the heat if needed.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 21, 2026
LeftWrite
5 out of 5 stars review

Beautiful, functional engineering!

Recently purchased after reviewing several large portable generators to replace my 25 year-old one. It came sooner than I expected, and I was immediately impressed with the quality of the packaging (heavy wooden custom-fitted pallet, extremely sturdy corrugated cover, stretch wrapped and banded tight to the pallet), even before I saw the unit itself. The generator itself is a marvel of features and convenient controls; too many to list but read the description and/or the on-line manual. Two minor complaints: one, the battery isn't a standard lawn and garden type, but looks like an oversized motorcycle battery, and it is inconveniently located. Two, the oil dipstick is flimsy and very hard to pull out or push in. Still, my 5-star rating holds. If it performs over time as well as it is apparently engineered, I'd add a few more stars.

Review from westinghouse.com
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Mar 26, 2026
Coolswede
4 out of 5 stars review

Great features!

I just received this unit yesterday. I really like the design and features. Will be finishing assembly today and give it a test run. My purchase is the perfect size for my need and portability. Being tri fuel is an advantage since I have all of them available. I'm like a kid in a candy jar today. Getting to assemble a new tool to my arsenal.

Review from westinghouse.com
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Mar 27, 2026
ImportedEarthman
4 out of 5 stars review

Solid workhorse

I have the non CO Sensor version of this Generator. Works great. You need to know that they shipped with a faulty starter solenoid. If your unit works "once" and then when you go to start it up again you get the sounds of "click" and it doesn't start, use a tap hammer on the starter solenoid until it starts up. Then contact the company for a replacement starter solenoid.

Review from westinghouse.com
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Nov 17, 2025
NegoDan
5 out of 5 stars review

Westinghouse WGen14500TFc is the best in its class

*The Positive: Power and Performance: 13,500 peak watts, 10,500 running watts (propane), are powerful enough to run my entire 3300 sq ft home(built in 2023), including central A/C units and multiple appliances simultaneously. -Ease of Use & Setup: The setup process is described as straightforward, and features like the electric start, remote start key fob, and push-button operation are highly appreciated for convenience, especially during bad weather. Total time: 45 minutes. -Fuel Versatility: The tri-fuel (gasoline, propane, and natural gas) options are major highlights, offering flexibility and reliability when one fuel source might be scarce. Mine runs ONLY on propane: 3 sets of 100L tanks- my choice. -Quality Build: well-built, rugged, and durable, with solid construction designed to last. -Low THD: This specific model offers low Total Harmonic Distortion (THD) (<5%), making it safe for sensitive electronics like laptops and cell phones. *Some Critical Issues: -Noise Level: It's loud when running(depending on where you locate it), which is a concern for nighttime operation or proximity to neighbors. I used the Generator Exhaust Extension Silencer Kit(Amazon) with Insulated Through-Wall Mounting Plate, and solved the noise and CO problem. -Weight/Mobility: The units are heavy (around 348 lbs), so while they have wheels and handles for portability, moving them requires effort. -Minor Component Issues: a sensitive CO sensor that causes the unit to shut off, quick-connect fittings, and other accessories are available to buy if needed. *Overall, after 1 year of use in Florida, I am extremely satisfied with this purchase, considering the generator a great value for the money and a reliable investment for home power backup during hurricane season outages.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 12, 2026
stanq
5 out of 5 stars review

I bought this about a month ago and I'm glad I did. The power goes out here quite often and I can't wait to start using it. I had a switch box installed so I should be able to power my entire house when disaster strikes.I can also power my shop as needed as well.

Review from westinghouse.com
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Jan 23, 2026
Apollo214
5 out of 5 stars review

Generator works great!!!

The generator works great have used it ok propane and natural gas so far with no issues able to run my entire home with not even skipping a beat.

Review from westinghouse.com
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Jul 29, 2025
JoshinLC
4 out of 5 stars review

Great unit but mine had some scratches on it and

Great unit and lots of power. Love the multiple fuel sources. Can't give 5 stars because of poor packaging and my unit had some scratches and the oil container was leaking and soaked everything..

Review from westinghouse.com
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Sep 17, 2025
The Hulk
5 out of 5 stars review

Great product!

Great Westinghouse Generator : No longer have to worry of power outages. It's all ready to keep my family in the comfort , with air conditioning, freezers and refrigerators NOT going out . Can connect to natural gas, gasoline or butane !!!

Review from westinghouse.com
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