I bought this after my wife and I experienced a power outage after some flash flooding in our home area. We had talked about a generator for a long time since we live in a rural area. We always tend to be the last one's to get our power back on. After this last outage we pulled the trigger I did some looking at different brands and I was satisfied that this unit had everything I wanted. Electric start, a trickle charger to keep the battery up, both gasoline and propane fuels, and plenty of power to run the house. I installed a 10 circuit transfer switch with a 50 amp plug on the outside of the house. I got the unit today hooked it up and tested it. The generator ran everything I had wired. No more worrying about water or if the refrigerator is staying cold. No more trying to find candles or batteries for flashlights. Just peace of mind when ever the storm hits. This is a very high quality unit.

This generator is perfect to power my house with the exception of the central AC but it's great for what I need. I am having an issue with it starting up with gas so I will contact the warranty services, if they can get me one that works with dual fuel like it should this would be a 5 star for me. It works great with propane!

Generator arrived well packaged, undamaged and with all parts and accessories including engine oil and battery charger. Easy assembly and well written instructions. Have not run generator yet but appears ready to go out of the box after putting on rear wheels and front foots.

After completing the assembly (wheels, feet, ground cable, gas) there were 2 issues. first the fuel gauge does not work, did not budge after filling the tank. Second it started right away on propane but refused to start on gas and didn't until after much troubleshooting then decided to drain the carburetor float, after which it started right away - must have had something remaining from the factory.

I was looking for a generator to provide emergency backup to critical circuits in my home. I researched for about two months before settling on the WGen9500DF. I have only had it for two days. Time will tell how it holds up. I was skeptical at the build quality, and expected it to be a cheaply made Chinese generator private labeled under the Westinghouse name. After un-crating and setting up the build quality far exceeded my expectations. It was manufactured in China but indicates engineered in Columbus Ohio. A majority of the parts are cast or stamped metal. The air filter housing is stamped metal. I expected cheap plastic. The frame is solid tube steel. Compared to other models that I considered from WEN and Honda this unit definitely has the best overall value. Westinghouse did an amazing job of balancing features and price. To be clear it is not a Honda, but for the money it is not a fair comparison. The dual fuel is a great feature. The remote start is neat too, but not really a sales feature that I considered. The included tool kit was a surprise. It comes with a combination wrench with two different sizes that fits most of the hardware on the unit and a spark plug wrench packed in a well stitched nylon tool bag. The tools are solid quality and not the disposable tools that come with do it yourself furniture. They remind me of the multi tool that comes with a Stihl chainsaw.

I am so happy I got this, much needed. it has dual fuel just the right power to run whatever I want in my home, and on the go! I live in a small town which control their power and it glitches and isn't very good out here, this really helps! hope to get off the grid soon

I bought this on line and it was shipped to my house. Un boxed it put the wheels on and hooked battery up, put a little fuel in and pushed the start button. This is about as easy as it gets. It started up and run like it had been used daily. I was smiling and I never heard it miss a beat. I like looks of the panel, and also the frame its built on. The bigger 10" wheels makes it easy to move also. I dont think you can find a better Generator for the money than this . I like also the part that it runs on propane. Time will tell, but I,m glad this is the one we purchased because I looks at a lot of reveiws before buying.

It arrived undamaged which is always a good start. Assembly was easy and it is very nice they provide the oil and filter required. The physical manual that comes with it is very detailed and easy to follow. The generator started right up. I just ran it for a few minutes using bout gasoline and LPG just to be sure everything was was. So far it is doing great.

When I received the unit, the shipping box was pretty beat up and when unpackaged found oil residue on battery and frame. Stained inside of box. Called customer support and left multiple messages (for a week), and never got a return call. Hope this is not an indication of what type of support to expect for future issues. Was able to add oil and start up first try on propane. Runs smooth and steady at 240 volts.

I've had several generators over the years and I really considered buying a whole house back up system. But after seeing this model I decided the expense and time consumption with installation of the back up was way too much and that this model will solve my needs and deliver power to my house with both gas and propane. Have just set it up and will comment on operation soon. Enjoy