The generator arrived in perfect condition. I took advantage of the "liftgate" feature, and the delivery company's driver couldn't have been nicer. He delivered it to my garage and a half hour later I had the wheels and feet on, added gas and oil and it started right up. Love the easy fuel change system and the remote start.

I purchased this generator the first part of November from Electric Generator Direct and received it at the end of January 2022. Perfect condition. The assembly was minor and specification manual and start up operation made assembly a cinch. Very happy with the product.

Bought last year and we never really got a chance to use it much until last weekend's storm that hit western Washington. The unit has proven to be a workhorse operating on its 4th day. We have been able to use our oven, all kitchen appliances, kept 2 fridges and 2 freezers going, and portable electric heaters for comfort. We even got to watch a movie on Netflix on the weekend! So glad we decided to upgrade to a bigger unit with clean power so we don't have to worry about sensitive electronics.

The problem was my carburetor I had to taken apart and completely clean it out. After doing this it started up on the very first push of the remote button. A few people that I know had the same issue. Each of us did getthe generator by taken apart and cleaning the carburetor completely out.

Bought this generator and could not be happier. The dual fuel option is great for when you might not be able to get one or the other. Hooked it into a 100LB portable propane tank. It runs my whole house with (2) 3.5 ton central AC Units. Very impressed with the unit and its power. Only issue is its been difficult to get parts like oil filters or air filters. I like to keep these on hand should it be needed for long times.

Had our generator delivered today...definitely they way to go, no idea how we would have gotten it out of our tuck without a tractor or skid steer. Easy to assemble, probably took 30 mins, might have been less had I had someone else to bounce questions off of. Overall happy with the purchase, will not worried when the next Texas freeze comes!!!

We got the WGEN12000DF in yesterday, we couldn't wait to get the wheels on it, oil and fuel in it and start it up. Fired up on the first try, we first used the electric start, then also tried it with the key fob and it fired up no problems. We bought the Wgen9500df model also and love it. We just wanted to get a larger generator and this one was calling our name.

I ended up picking this model because of the low THD rating. What I was very surprised on was how quick it was shipped and delivered. The delivery guy even helped moving the carton through the ice/snow to get it to my garage! Setup went smooth and am in the process of performing the motor break-in period. Starts on LP and gasoline have been flawless. The only negative I would have on this, so far, would be the lack of a pull start capability for backup.

I bought this item about 2 weeks ago and felt that this generator will hold up better to other generators. I Ike that it has dual function so can easily switch from one source to the other. The remote function is neat but how easy is it to turn on the front than stand 15ft away and startup.Will see if it stands up when I do lose power but for now very impressed.

We have on several generators over the years. Live in the gulf coast area where hurricanes are normal. This is the first hole home generator we have purchased. So far everything looks great. I would highly suggest anybody that needs a reliable power to get one