Skip to Main Content
Sams Club
Sams Club
Customer ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)
Write a review

Customer photos

  • +1970 images
Sort by |
Showing 41-50 of 29,135 reviews
Mar 17, 2026
JW62
4 out of 5 stars review

Whole home capable

Just bought the generator. So far I am well pleased. The set up was not difficult, but I will say the illustrations on the set up sheet could be more detailed. As expected, the unit is heavy. Could be more easily maneuvered with 4 wheels or having the two wheels located for better balance but we can manage it and should have no problem meeting our power needs. After the electrician finishes setting up the transfer switch we will be good to go.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 27, 2026
ImportedEarthman
4 out of 5 stars review

Solid workhorse

I have the non CO Sensor version of this Generator. Works great. You need to know that they shipped with a faulty starter solenoid. If your unit works "once" and then when you go to start it up again you get the sounds of "click" and it doesn't start, use a tap hammer on the starter solenoid until it starts up. Then contact the company for a replacement starter solenoid.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 21, 2026
LeftWrite
5 out of 5 stars review

Beautiful, functional engineering!

Recently purchased after reviewing several large portable generators to replace my 25 year-old one. It came sooner than I expected, and I was immediately impressed with the quality of the packaging (heavy wooden custom-fitted pallet, extremely sturdy corrugated cover, stretch wrapped and banded tight to the pallet), even before I saw the unit itself. The generator itself is a marvel of features and convenient controls; too many to list but read the description and/or the on-line manual. Two minor complaints: one, the battery isn't a standard lawn and garden type, but looks like an oversized motorcycle battery, and it is inconveniently located. Two, the oil dipstick is flimsy and very hard to pull out or push in. Still, my 5-star rating holds. If it performs over time as well as it is apparently engineered, I'd add a few more stars.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 12, 2026
stanq
5 out of 5 stars review

I bought this about a month ago and I'm glad I did. The power goes out here quite often and I can't wait to start using it. I had a switch box installed so I should be able to power my entire house when disaster strikes.I can also power my shop as needed as well.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 30, 2025
Qznate
1 out of 5 stars review

Worked great at unboxing 6 months later no good!

I bought a WGen11500Tfc and a WGen10500Tfc i December for back up generators for my house and my Mother in laws house on my property. I un boxed them,set them in place and tested them, I wad happy with the purchase. I followed the instructions for long term storage in the manual. We recently had a power outage and my generator the 11500 would not start but the 10500 started right up. I have put in a warranty request and I was told to remove the carburetor disassemble it and clean it.I am not a me mechanical person but I did my best. This did not fix the issue. Now I am being told that I need to have the carburetor replaced at my expense even after following the Westinghouse instructions. Ultimately do not count on the Westinghouse "Warranty " they do not seem to back up their product. WISH ME LUCK DURING HURRICANE SEASON!!!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jul 9, 2025
Greyman
5 out of 5 stars review

Great Generator

I bought this in November, 2024, and I didn't have to use it until this July. I bought it to replace a 20 year old smaller one that no longer met my needs. I have to say that this is a great product! It powered everything in my house except the AC which I didn't try. It's also a little quieter than my older one. This is definitely a good buy!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jul 11, 2025
Crash509
5 out of 5 stars review

Well worth the cost

I've only had this for a few days and haven't run it yet. I have it ready but I'm still reviewing directions. I have an old generator that is smaller. This one has many upgrades over my old one. I want to be sure of all the directions on how to run and maintain. Seems very well built.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jul 14, 2025
vcheng1
5 out of 5 stars review

Great Features and Enough Power for an Outage

Got this generator recently. After installing an interlock kit and a power inlet box, I was ready to test generator. I hooked it up and went thru my test cycle in less than an hour. With careful load management, during a power outage, it will have sufficient power for my house with a 3.5 tons AC, two refrigerators, and other appliances.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jul 11, 2025
Tom8789
5 out of 5 stars review

Excellent build on a generator of the proper size

I have spent quite some time replacing a generator that went out during the last storms and I wanted something more durable, sturdy with tri fuel capabilities. That also could be attached to a transfer switch at my home for a few circuits that need to stay running. Was getting tired of just running extension cords and I'm looking for a better solution. This generator will allow me to continue the old process while I hook up the natural gas line and the transfer switches. The only minor issue is the length of the supplied natural gas line seems inadequate for most applications when you're trying to keep your generator away from your house. All in all I would buy this generator again, and I am quite pleased with a little things that they did. Like including the oil and a very proper funnel to put the oil in easily, the attention to detail was good.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jul 8, 2025
melm20
4 out of 5 stars review

Dual Fuel Generator

After the 2024 back-to-back hurricanes in our area, we wanted to make sure our family could stay in our home if we experienced another one. The generator we purchased, along with an interlock kit installed on the electrical panel and a 50-amp inlet, should keep the majority of the house running in the event of an extended outage.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020