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Member ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)

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Showing 4,841-4,850 of 29,136 reviews
Sep 30, 2021
Great power & price.
5 out of 5 stars review

Started right up and runs great.

Purchased this unit because I trust the Westinghouse brand and because it was a good price. Pleasantly surprise the setup was easy and the unit started right up. Only negative was the level of noise, but that is expected with this type of generator.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 7, 2022
Olivia1
5 out of 5 stars review

Easy to use

We bought this generator in Nov. to prepare for the winter. When the first snow hit the area this week, the power was out during the busy work day. The generator was easy to be pulled out to use. We could then continue to work at home. The heater, the wifi, the fridge, all ran the same. The electric starter is convenient and the remote control is a plus. The noise level is not as high as we expected. We are glad we made the investment.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Nov 21, 2020
Sheila 57
5 out of 5 stars review

Happy with the Item

I am pleased with the generator it came as promised and was a good price for what it is. I have not run the generator yet just put oil in and installed the wheels and feet. I will gas it up when it need to be used. The instructions was clear and easy to understand.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 8, 2021
Terro-Rex
5 out of 5 stars review

Unbeatable Value and Features

This generator is jam-packed with features, straight forward and easy to access controls. My electrician had been recommending a couple of other brands to his customers for back up use and had not seen one of these. Not any more. My electrician saw mine and said it's the one he is going to get for his home.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 26, 2024
Ken 50
5 out of 5 stars review

Great Unit For Outages

Great instructions for easy assembly. Nice looking unit and easy to store and move around with the folding handle on the unit. Large wheels also makes it easy to move. I really like the three different fuels that can power this unit. I will be using propane unless I install a outdoor natural gas outlet. I looked at all different manufactures, but this one fit my needs and price best.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
May 7, 2022
Gregg H
5 out of 5 stars review

Very nice product

Got my new 9500 Dual fuel generator and I have to say it is a very nice and high-quality unit. packaged very well and easy to assemble. Added oil and gas and it fired up right away. The key fob for remote starting is a great feature. I am ready if the power grid goes down.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Aug 12, 2022
Webmaestro1
5 out of 5 stars review

Great Generator

Bought the generator for the house and RV. Tested the genny today, plugged into the 20 amp circuit and tested each roof top unit and the genny didn't flinch at all. Much to my surprise I was able to start the A/C units using the thermostat in auto mode. Even at camp sites with a 30amp receptacle I have trouble, so the generator performs well. If the performance is good on the 20 amp circuit, the 50 amp with a dog bone to 30amp should be great. The generator is a little fiddly to get going on propane but straight out of the box it started with no issues on propane. It can cough and splutter trying to start with the key fob. While I find the fob a neat gadget, I find I still need to move and place the generator and then throw the breakers to make it supply electric. Also the "ignition switch" does need to be in the on position to utilize the fob, and there could be the possibility of running the starting battery down. However, with this being said, the onboard Onan marquis LP on the motorhome can be a bit of a task to get going. So comparing the 2 side by side, the Westinghouse starts right up. As far as the Westinghouse brand goes, I have had a Westinghouse LCD TV from 2007, still functioning flawlessly, been aggressively transported to other homes etc and has stood the test of time and still works well. In conclusion, following the user manual and maintenance intervals there really shouldn't be an issue with operating the generator for years to come.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Feb 20, 2023
DarlaD
5 out of 5 stars review

Great Buy

I bought this and I'm so happy that I did. Love the look of the generator and the small amount of space needed to store until I need it. The size is perfect to run my house when and if the time comes. The price was also a factor which it was also wonderful!!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Apr 30, 2023
Grk69
5 out of 5 stars review

Great back up generator.

Our house is total electric so a standby generator is a must when living in the Midwest. Having dual fuel is an added bonus. Just received this yesterday, started right up after I turned on the fuel valve. Pleasant surprise when it retried to start automatically. I give this a solid 5 stars.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jul 29, 2024
JSS68
1 out of 5 stars review

Stopped working after 1 use and 1 less than year.

Bought this in August. Started up fine. Tried it on all three fuels and ran my household items as a test. Fast forward 11 months and wont even turn over. Doesn't matter what fuel or battery or manual. Have tried all recommended actions. I have been waiting for 8 days to get a service call back and they cant give me any idea when I will get a call. NO idea what time or what day even!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thank you, Zach - Westinghouse