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Member ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)

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Showing 4,711-4,720 of 29,136 reviews
Aug 29, 2024
Hunter97
3 out of 5 stars review

Runs well but leaks from carb

Decided to run the generator after work to check things out and run a fridge but noticed that it was leaking gas from the carburetor. Runs totally fine and does all that I need it to but I was disappointed with the original packaging having oil all over it from the store. Purchased one for my family and another for my in-laws after the recent hurricane.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from eComm

Hello, thank you for your purchase and review, we are genuinely sorry to hear about the oil. I have passed your feedback to our quality control team to see how we can improve the packaging. If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse

May 8, 2022
Wes of PowerTown
5 out of 5 stars review

Exactly what I needed

I was looking for a good deal on a reliable generator and found this one. Love the dual fuel option, it shipped quickly and in good condition, and only needed basic assembly (attaching wheels and two foot stands.) Started immediately the first time (used propane.) Appreciate the remote start. Not as loud as other generators. Definitely recommend.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Dec 23, 2021
Gospursgo
5 out of 5 stars review

Just What I Needed

This generator is built solid! Not only does it have the Dual Fuel option, but it is also remote start/push button start. Now my wife can roll out the generator and get it going. Very pleased with the build product of this generator. Highly Recommended!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 21, 2023
FDA2
3 out of 5 stars review

Westinghouse 9500/12,500-Watt Dual Fuel Portable G

I have only had it in possession for a week or so and having to call today on why it will not run my lights in my shop when a 3500 watt inverter does without any problem. I am hoping Westinghouse will take care of this problem when I call today. It runs everything else in my shop except my lights which are LED and pull least wattage of anything. Hoping this is a simple fix

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from Customer Care

Thank you for your review. We are sorry to hear about the issue you experienced and will share your concerns with our product team. Please contact Westinghouse Customer Care through the number in your manual or at Westinghouse VIP@wpowereq.com with your contact information.

Dec 1, 2020
linetrim
5 out of 5 stars review

Exceeded my expectations

Generator exceeded my expectations. At the lower price point for it size I was expecting some compromises so far I have found none. Assembly was quick and simple. Startup had no issues and the remote worked out of the box. Note if you connect to the 50 amp outlet get a cord with a straight plug. 90 degree plug on many cords will not fit with the wheel attached.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 18, 2021
Malcolm
5 out of 5 stars review

Great start so far

Generator delivered this morning. Came in excellent condition. Followed setup steps, added oil. Ran a startup cycle before adding fuel. Figured this would get oil circulating. Added gas and it started right up. Runs very smooth. I really like the push button start and the remote will perhaps save that late night trip outside to power down when commercial power is restored. So far, overly impressed with the 9500 DF

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Dec 11, 2021
SPUDNICK
5 out of 5 stars review

HEAVY DUTY WITH ATTRACTIVE FEATURES

THIS IS A PROBABLY A LIFETIME UNIT IF YOU MAINTAIN IT WELL. EASILY WILL POWER ALL MY MEDIUM SIZE HOUSE. LOVE THE DUAL FUEL FEATURE. IT EASILY SWITCHES FROM LP TO GASOLINE WITH JUST A TAD OF STUTTER. NOTHING COMPLICATED. KEY FOB IS A GREAT FEATURE.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 16, 2021
Cmv1970
5 out of 5 stars review

First Generator Purchased

I purchased this dual fuel portable generator as a home backup and a power source for my RV. It was delivered timely and in excellent condition. Assembly was easy and it fired up effortlessly. It is very heavy, but that was expected. Overall I am pleased with it.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 18, 2022
lmwildlife
4 out of 5 stars review

Powerful, versatile, and loud

After losing power to our home a number of times over the past year or two, we decided we needed a backup power source. We looked for a generator that would have enough power to run our whole house, that was dual fuel (so we can run it off our LP tank if we wanted to), was reliable, that I could manage installing myself, and that didn't cost a fortune. The Westinghouse WGen9500DF ticked all those boxes. I've been able to successfully power our whole house (including A/C!). I have yet to connect to our LP tank (that's a project for another day), but I'm glad I have that option. I will note that the unit is quite loud (thus the 4 stars vs. 5). But, I suppose this is to be expected for this size of generator. And, when the utility power goes out and I'm able to still power my entire house off of this generator, I don't think I'm going to mind the noise.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 28, 2021
KarinQ
5 out of 5 stars review

Easy to operate

Operational features are easy to use and having a remote device to start up the generator is a plus. The generator can be moved around easily with the wheels attached. Yes, there is noise, but not as loud as I anticipated. The one suggestion I would make is to specify the amount of oil to use. One quart was provided, but it required 1 1/2. The manual didn't indicate the amount.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020